Cell VaultReviews of cellvault.com

Cancelled my appointment the day before and told me I would get a refund and did not refund me now I have to file with AMEX to try and get my money back scam.

I scheduled a covid test and after waiting for thirty minutes beyond my scheduled appointment time, I reached out to the scheduler who advised me that they cancelled my test and should be receiving a refund. We are now about a week later and I still dont have my refund.

My order was canceled and I don’t know why? Im waiting for the refund

Cancelled our appointment just 2 hours before the scheduled time, offering no explanations or alternative.

I booked My appointment a week out. I got A text 2 hours before the time of my appointment the day of testing with a cancellation. No explanation and no rescheduling. Very unprofessional and very disappointed. Would not recommend this service.

Cancelled my appointment with just a hours notice. Still waiting for my refund. If you cancel on me, that should happen right away.

I didn’t receive the service, which I paid for, and I am still waiting for the refund.... Awful company...,

Nurse did not show up. I emailed after waiting 20 minutes and they told me they had texted me yesterday morning cancelling due to updated regulations preventing in home testing. I didn't receive any text, very unprofessional and very disappointing.