Bad
256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
Showing 244 reviews with 1 star · Clear filters
April B.
Posted
Ordered a rechargeable cat toy for £16 which worked twice . Ordered the same thing from SHEIN for £3.00 and it’s still going . Emailed Celery pets ! No response ! And emailed again and left comments on FB adds still no response . Awful !
Daniela T.
Posted
I just received the ball cat toy. I found the package on the street in front of my mailbox. The package was badly damaged, and the toy itself appears to be so, too. (Was it run over? Did it fall out of the mailbox? Did the Postal Service accidentally drop it? Was it damaged by the time it even got to our address? All of these ate possibilities). The return address on the plastic wrap is Hliver Lowry, 3646 S Wolcott Ave, Chicago, IL. 60609. When I looked it up, this appears to be an address cited in a scam update. The tracking says that It came from China, so I do not know how the Chicago address came to be. I’ve just requested a refund by email. I don’t know if that’s the correct thing to do or not, but I resent being scammed in any way, and I have to at least try to get my money back. (It was not too expensive, but still…). Let’s see what happens….BUT…my advice would be to proceed with caution if you are thinking of making a purchase from this vendor/through the social media ad. Please note: This was not an unordered item, but for more information about the scam involving the return address, just Google the address.
Hajar
Posted
I really do not want to leave a review for a product I haven't received since the beginning of the month. I can't get through to anyone. The tracking number does not work My mistake was not reading the "BAD REVIEWS"
Fiona
Posted
The cat ball didn’t work even once. The lights flashed, that’s all. It’s junk.
Melissa H.
Posted
Do not use!!! Product lasted three weeks then stopped working. I had one response from them to send a video and then never heard from them again despite chasing. Totally ripped off. SCAM!
Leske
Posted
Can we not give 0 stars? I wish I had read the reviews before ordering my £25 Speedy 2.0 cat toy. Never arrived. Cannot contact anyone. ABSOLUTE SCAM!!!!!!!
Margaret
Posted
It’s not even worth a one star They took the money but I didn’t get the product and like other reviews they didn’t help and now they have my order back but won’t give refund DO NOT PURCHASE FROM THIS COMPANY
Andrew
Posted
Warning: This company is a scam. They have fraudulently taken copyrighted content in the form of photos and videos and are using it to sell a knockoff version of my product; an interactive cat toy called the CATSUMO Wrestler.
