Excellent
121 reviews
CBD ReThinkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
CBD ReThink produces premium quality THC free CBD oil products to help support optimal health. Our mission is to support the wellbeing of all sentient beings’ beyond society’s conventional approaches through hemp based products.
CBD ReThink (cbdrethink.com) has 121 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 9 reviews with 1 star · Clear filters
Monica G.
Posted
I have not received the items. Are they lost? What takes so long?
Response from CBD ReThink· Jul 10, 2023
Hi Monica, I checked your order and it was delivered on July 8th at 2PM. If you click the tracking link that was sent to you, you'll find more details. Should you have any other comments, feel free to reach out to our customer service team. Thank you and have a good day. - The ReThink team
Helene M S.
Posted
I was under the impression that I was paying for one item and getting a second one free. Disappointed that your promo.did not live up to its statement.
Response from CBD ReThink· Jul 3, 2023
Hi Helene, We apologize for the misunderstanding. I have gone ahead and looked into your order placed on June 23, 2023 and you are correct, you did not receive a second tub of the Better Sleep gummies for free. This is because we did not have a promo for sleep products that day. On June 22, 2023, our wellness week began and it did kick off with a sleep support BOGO where our sleep aid products were buy one, get one free, but just for one day. This was only valid on June 22. On the 23rd of June, our promo was for our topical CBD products. We recommend that you always refer to our newsletter, homepage banner, and deals and offers section for terms and important details regarding promos to ensure this doesn't happen again. Please don't hesitate to reach out should you have anymore questions, or concerns. Have a nice day! - The ReThink team
Martha D.
Posted
You discontinued the product I ordered....
Response from CBD ReThink· Jun 20, 2023
Hi Martha, We are sorry to hear you can no longer purchase your preferred ReThink product. Could you let us know which is the product you're looking for? We would be happy to help you look for a suitable replacement depending on your needs and concerns you'd like to target. Feel free to reach out to us by calling 888-746-8223 or emailing [email protected]. Have a great day. - The ReThink team
Mario K.
Posted
i ordered 2 CBD Pumps but only received 1. Please ship the 2nd one. Thanks Mario Karcich
Response from CBD ReThink· May 10, 2023
Hi Mario, We see that you are a repeat customer. We appreciate your support! Our apologies that your order was not as expected. If you did not receive the correct amount, we are more than happy to speak with you and help solve this for you. Please don't hesitate to reach out to us by calling 888-746-8223 or emailing [email protected] with your query. We wish you an excellent day. - The ReThink team
Damaris C.
Posted
A friend send me a link with the roll-on. I clicked on the link and made the purchase assuming I was ordering the roll-on in the picture. I got a cream instead. I contacted the company and was told I had purchased the cream. I paid $10 for delivery now I will have to pay to return it. With Amazon delivery is free and returns are free and easy. I will continue to buy from Amazon.
Response from CBD ReThink· Apr 21, 2023
Hi Damaris, We're sorry there's been some confusion with your order. On our end, it shows that you placed an order for the 1000mg pump which is the topical cream and not the roll-on. We understand that mistakes happen. We have a 100% satisfaction guarantee, so if you're not happy with your order, you can return it, and we are happy to fully refund you, so you can order the product you would like. Here is some more info on our guarantee: https://cbdrethink.com/return-policy/. We offer free standard shipping on all orders over $65, but because you had a $20 discount, it did not apply to your order. We do not sell our products on Amazon, only directly on our website, or at authorized distributors. Please reach out to us again at 888-746-8223 or [email protected], so we can get this sorted for you. Have a nice day. - The ReThink team
Elaine
Posted
I ordered the BOGO 1000mg and only received one, instead of two.
Response from CBD ReThink· Jan 20, 2023
Hi, Elaine. Thank for taking the time to leave us a review! Unfortunately, we have not had a BOGO for 1000mg, however we do have a CBD Muscle and Joint Cream Pump 500mg BOGO deal! Please let us know if you are interested. Thank you for being apart of the ReThink family! If you were to have any questions or concerns, please do not hesitate to reach out! 888-746-8223 or [email protected]
Carol
Posted
The product did nothing for me I want to return its unopened I tried sample you sent
Response from CBD ReThink· Sep 13, 2022
Hello Carol! Thank you for taking the time to leave us a review! We are sorry to hear you were unsatisfied with your order. You mentioned the item is unopened, however, we would love for you to try out the item you had ordered to see how it works for you - if you are then not satisfied after trying the item, we would be more than happy to process a return for you. We appreciate you being a part of the ReThink Family! If you were to have any questions or concerns, please do not hesitate to reach out to [email protected] or 888-746-8223.
Patricia C.
Posted
The last batch of gummies i bought were compacted and tasted differently than th eones I had purchased prior. I sent a note to you and explained my concern. you sent a note back saying that these new ones were better, but if i wanted the old ones to go with the veggies. i did and now these are covered with sugar. what happened to h eold gummies without sugar coating???
Response from CBD ReThink· Jul 25, 2022
Hello Patricia! Thank you for taking the time to leave us a review! We are sorry to hear about this, and apologize for any inconvenience this may has caused you! Unfortunately, the gummy drops you you have previously purchased have been out of stock, so we recommended an alternative gummy similar to the ones you are used to. The alternative gummies we recommended are in fact sugar coated! The original, none sugar coated gummy drops you are used to are back in stock! Thank you for being apart of the ReThink Family! If you were to have any questions or concerns, please do not hesitate to reach out to [email protected] or 888-746-8223.
