easyJetReviews of cars.easyjet.com

EasyJet are becoming one of the worst airlines. I booked a flight and realised we couldn’t use it less than 12 hours later, they allow you to cancel and refund you in full with an admin fee. £49 for an admin fee is ridiculous.. Also the cost of their transfer fees for flights often makes it cheaper to book a new flight than change one you already have, but they are allowed to cancel my flight when I have l already arrived at the airport and paid the costs incurred to get there. I know all airlines are charging for most things nowadays but £44 to take a small case onboard, easyJet is easily the worst airline I now use and I am currently flying weekly. As a regular traveller I have tried several times to join easyJet plus and sent messages but never had any reply and their website to join is never working..I guess this is because they can make far more money ripping you off with payments for all other things they include in easyJet plus.. Good job I didn’t join as I will be looking to use alternative airlines where possible..Dare I say it Ryanair have been a much better option lately.

EasyJet; I have been using it for many years, unfortunately it has dropped its flights a lot recently, in a very dishonorable style. Example: London (LGW) - Rijeka (RJK) 8111 - 12:00 - 04/06/2022. The departure was supposed to be at 12 o'clock. At 15.06, after more than 3 hours of waiting, I took a photo of the airport apron and the wing of the plane. I was the last to complain about this delay. EasyJet replied: " We’ve taken a look at your claim request and can see that your flight from London Gatwick (LGW) to Rijeka (RJK) was delayed by 02hours : 39minutes. Unfortunately, as you were delayed less than 3 hours, compensation is not available under the regulation. If you have any further questions, please read our “Who is entitled to compensation” section of the website, which will hopefully clear up any queries you may have. We’re sorry for the disruption to your flight and hope to welcome you on board again soon. Kind regards, Parveen easyJet Customer Services. " This is not all. It turned out that the return flight had been completely canceled. I found out about it at 2 a.m. like this: " Dear LUCYNA , We’re really sorry that your easyJet flight 8112 from RJK to LGW on 07-06-2022 has been cancelled. We’d like to apologise for any inconvenience this may cause you" So I started looking for another flight to London. I found a flight in the afternoon but from another airport - Pula, but also to another destination airport, in this case Stansted instead of Gatwick. Another waste of time and money. I bought airline tickets through Ryanair's agent eDreams. Even though more than 2 months have passed since then, I cannot ask for a receipt or invoice for the tickets from either Rynair or eDreams (about which I have already written an opinion). This in turn has the effect that EasyJet is refusing to refund my money spent on airline tickets. The original bank statement obtained from my bank premises is not recognized by EasyJet. They also refuse to refund train tickets from another airport. Here is their answer to my claim: "The alternate transport claimed for are a private arrangement which were booked after the flight disruption took place." Seema easyJet Customer Services. Also, the complete lack of the possibility of explanations and sending an additional description or photos on the EasyJet website. A comment on this behavior of the company is probably superfluous. I am very sorry and deeply disappointed with the callous customer service and shirking responsibility. It is also a pity that the company's image can easily fall apart.

I wish I could give -5 stars, awful experience with easyjet car rentals, they are partnered with cartrawler which is another car rental platform and they together will loot you, if you book a car along with your flight booking. Eventually you will end up paying DOUBLE the price that is shown during the booking. I have been in touch with customer care from last few months and no good result. Highly not recommended...

In fact, five stars is too little. This was the best cabin service in my whole travelling career (on about 130 airlines). Due to 15 minutes delay in takeoff, an attendant came to talk to EACH AND EVERY passenger! The other attendant was making jokes attracting everyone's attention and applause, at the same time being very professional. When they found out that it was one passenger's birthday, an attendant offered him a dance in the cabin! Kudos to easyJet for such an excellent service! You are just great! Btw, the flight was Basel-Ajaccio on 7 July 2022.

Thieves!!!! Easyjet are thieves and steal your money! After Easyjet chose to ruin our holiday by canceling thier flight only 2 weeks before departure, we have tried to get our money for the tickets back. For 1.5 months we have been trying to get our money back without Easyjet refunding our money! Easyjet and all their incompetent employees are thieves! after 20 calls with their "customer service" we have now decided to report this scam company to the police! DO NOT USE THIS SCAM COMPANY!!!

Auto gehuurd,132€ van de rekening af,auto geannuleerd,borg word niet terug gestort,ze zijn onbereikbaar

1 star because you have to give 1, customer service is a joke, not only did they change my seating twice. We ended up seating apart. I don’t pay for seats to seat away from my family. Staff didn’t care, plane delayed, by 30 mins ok. Not a problem these things happen. All on a hot plane and it takes another 30 to get 1 passenger on the plane. Poor lady must have been sitting there near an hour. It’s that bad I’ll pay the extra to fly with someone else. Looking to fly out again in August……NOT WITH THESE

Having working in the travel industry, it has been alarming how far EasyJet have fallen from grace. Having experienced issues that could have been resolved easily with any decent level of customer service. I have now had problems in Gatwick, Pula, Rome and Barcelona. I am currently sitting in Tenerife south airport waiting for the EZY8710 which has been delayed for over three hours. All I want to do is accept the delay and be reissued on to the open 12:45pm departure tomorrow as per EU251 guidelines. An easy solution. Instead, I am rudely dealt with by the desk and told they could do nothing, even though I can see them with Amadeus open on their screen, I am told to call, which was answered within 20 mins only to be told that the staff have to be assisted. I explained that I had already tried this and all I wanted was a reissue which would have solved all my problems but was told as it was an estimated delay and not confirmed they couldn’t do anything. I now have to wait and hope for the best… even though this could have been mitigated and within my rights. EasyJet, please heed my words… being a “digital airline” does not entitle you to throw all level of reasonable customer service out the window, and making it as difficult as possible contact you will not put a band aid over your shocking operational choices. Profit is being taken over any level of decency towards the people lining the directors pockets and it’s absurd.