Great
62 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carolina Legal Services was founded on the principle that legal preparation and effective case management should be accessible to all. Our practice areas include: Business Law, Bankruptcy, FDCPA, Corporate Law and Wills and Estate Planning. Call us for...
Carolina Legal Services (carolinalegalservices.com) has 62 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
62 approved reviews, newest moderated first
Cathy Berry S.
Posted
They will look over my fax and take care of the issue, then they will call me back.
Response from Carolina Legal Services· Mar 27, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Rita C.
Posted
Was very pleased with the representative. He was very knowledgeable and answered all my questions very quickly.
Response from Carolina Legal Services· Mar 17, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Richard D.
Posted
My experience in my last call with Samantha R, was a superp and mind and emotion settling, delight. She was so patient, so helpful, so compassionate and understanding, to my concerns. 5 stars is grossly inadequate to describe her performance. Samantha R should get 10 stars for being so kind, helpful, and knowledgeable about my inquiries. A tremendous, monumental thank you to Samantha!
Response from Carolina Legal Services· Mar 4, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Tina
Posted
The associate I spoke with was very kind, professional and helpful. I had a concern that she was able to correct while we were on the phone. Great service!
Response from Carolina Legal Services· Feb 20, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Annette L.
Posted
Sidney,(not sure if I am spelling her name correctly), listened carefully and reviewed my account. Hopefully she will be able to resolve the issue. She sounded confident about what needed to be done.
Response from Carolina Legal Services· Feb 10, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
David
Posted
I called to attempt to get in touch with my legal representative, David the CLS associate was professional, but, like the other times I have called I got the same shuffle. It must be a script....I attempted to call the lawyer and I have sent numerous text messages and Mr. Rufty has not answered any of my texts or returned my calls. I'm getting an un easy feeling that I will not be completed with this process on the time line that we have agreed too in the contract..... I'm asking for simple information that I can't get anyone from CLS to provide me. David M Yaddow Client ID#NC0014300336
Response from Carolina Legal Services· Feb 5, 2020
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team
Alfred G.
Posted
The agent was very polite and explained what we needed to know!
Response from Carolina Legal Services· Jan 28, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
K. O.
Posted
The service provided by Carolina Legal Services has helped me resolve my financial conundrum. The staff has been especially compassionate, professional, and knowledgeable. They have been expeditious in responding to my questions and concerns, and are proactive in the way they have handled my account.
Response from Carolina Legal Services· Jan 7, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
