Excellent
837 reviews
Carolina HerreraHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The House of Herrera is defined by the iconic style and effortless sophistication of its founder Carolina Herrera, launching Carolina Herrera New York in 1981. Carolina Herrera New York is our luxury fashion and beauty house renowned for its fashion-forward collections and world-class couture atelier.Encompassing fragrances and a newly launched, fully customizable makeup collection, Carolina Herrera Fragrances reflects the effortless sophistication and iconic style of founder Carolina Herrera.
Carolina Herrera (carolinaherrera.com) has 837 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
837 approved reviews, newest moderated first
Dorota
Posted
Ich bin Sehr zufrieden!!!!
Response from Carolina Herrera· Dec 20, 2023
Liebe Dorota, Danke für Ihr Feedback, wir freuen uns sehr, dass wir Ihnen zu Ihrer Zufriedenheit weiterhelfen konnten. Sollten Sie in Zukunft weitere Unterstützung benötigen, zögern Sie bitte nicht uns erneut zu kontaktieren. Wir freuen uns darauf, Sie bald wieder bei Jean Paulgaultier zu begrüßen. Ihr Carolina Herrera Team
Francis C.
Posted
Once again, a faultless service from everyone at Carolina Herrera an easy-to-use website with a broad selection of products all of which arrive beautifully packaged in a super quick time many thanks to everyone at Carolina Herrera it is very much appreciated.
Response from Carolina Herrera· Nov 14, 2023
Dear Francis, Thank you so much for taking the time to write such wonderful review! We are delighted to hear that our Team has been able to offer you the same outstanding service you always receive when you contact us. Also reading that you appreciate the choice and beautiful presentation of our products, and you find our website user-friendly, represents a fabulous satisfaction for us! We remain at your disposal if you need any further assistance or information on our products in the future! We look forward to the next time we will welcome you to Carolina Herrera. Your Carolina Herrera Team
emma B.
Posted
ban cruelty on ALL kinds of animals.
Moira R.
Posted
Cynthia G was very helpful and kind while sorting out my problem with an order I placed, keeping me in touch with regular emails. Part of my order was missing and due to a problem with my delivery courier, only part of my order arrived and i had no correspondence from them to say when it was going to arrive. The second part arrived a day later without warning. I am so pleased with the service i have received from the Carolina Herrera company, and very happy with my purchase. Would definitely recommend.
Response from Carolina Herrera· Nov 14, 2023
Dear Moira, Thank you very much for taking the time to share such lovely feedback! We are delighted to read that Cynthia was able to assist you efficiently, keeping you updated with the progression of your case all along until final resolution! Our Team always strives to offer the best service our customers deserve. Should you need assistance or have further questions in the future, please do not hesitate to contact us again. We look forward to welcoming you again very soon at Carolina Herrera! Your Carolina Herrera Team
Marta T.
Posted
L azienda lavora molto bene, mi ha aiutata molto a trovare l articolo che cercavo nonostante non lo abbia trovato da nessuna parte, mi ha offerto tanti siti utili e finalmente ho trovato quello che stavo cercando! Fidati di questa azienda perché è seria e non vi darà problemi.
Response from Carolina Herrera· Nov 14, 2023
Dear Marta, Thank you for taking the time to leave such nice feedback. We are happy to hear that we were able to find your special piece and we hope you make nice memories wearing Carolina Herrera. Please do not hesitate to get back in touch if you need any further assistance. Your Carolina Herrera Team
María Evangelista M.
Posted
Eu comprei o perfume gostei muito estou muito satisfeita agradece muito a Adriana a profissional ela é uma excelente profissional
Response from Carolina Herrera· Nov 15, 2023
Prezada Maria, Ficamos muito felizes em saber que você está satisfeito com a sua compra e que teve uma ótima experiência com a Adriana. A opinião dos clientes é muito importante para nós. Espero que você continue desfrutando do seu perfume e tenha mais experiências positivas no futuro. Agradecemos por escolher Carolina Herrera e estamos à disposição sempre que precisar. Atenciosamente Atendimento ao Consumidor Carolina Herrera.
Yordanys Millet A.
Posted
Bikram O Was excellent with me, really helpful and always kind and nice! Thanks a lot
Response from Carolina Herrera· Nov 14, 2023
Dear Yordanys, Thank you very much for taking the time to leave us this positive review. We are glad to hear that Bikram was able to assist you with courtesy and kindness. We pride in offering our customers the guarantee of a professional and high-quality service! Please, do not hesitate to contact us again whether you need any information or assistance. We look forward to welcoming you back very soon! Your Carolina Herrera Team
Maciej S.
Posted
I advise against shopping online at the CH store. It's a terrible experience. No contact with them if you have trouble with your account. After returning the goods, you will not receive the money within 14 days. You have to ask for them many times. This company operates on the verge of the law, often breaking it. When it comes to clothes, they are for one-time use. They are of poor quality and deteriorate quickly. The buttons are not sewn, the material pills, wears out and loses its color after a few washes.
