customer
Posted
Too long of wait for enrollment email
I haven't received my membership email yet. It has been over 72 hours. I had to delay my dentist appointment for another month.
Response from Careington International Corporation· Feb 10, 2025
Hello, this is Lindsey from Careington. Thank you for bringing this situation to our attention, and we apologize for any inconvenience. We are promptly escalating your review to help investigate. In the meantime, kindly reach out to our Customer CARE team at 1-800-290-0523 and a representative would be happy to provide your ID card number to use at your appointment while you wait for your membership kit.