Poor
6,298 reviews
Care.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
6,298 approved reviews, newest moderated first
Jeffrey H.
Posted
User friendly with the app. The applicant was responsive and accommodating.
Response from Care.com· Oct 29, 2025
We're thrilled to hear you're having a good experience using the app! Thank you for sharing!
Maili B.
Posted
Easy to use! Trustworthy
Response from Care.com· Apr 29, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Jerri C.
Posted
Easy to use and easy to go through the process using care.com
Response from Care.com· Apr 29, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Carolyn M.
Posted
Everything went so smoothly.
Response from Care.com· Apr 29, 2026
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
JUDI G.
Posted
I have been very pleased with how my house looks and feels after the team has been here. Although there are a few things I would like to add, the cost would be more than we can set aside.
Response from Care.com· Apr 29, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Logan Jill G.
Posted
canceled my account numerous times they continue to charge me had to cancel my card and file claims with bank and when I reached out to care.com they only refunded me one month. Do not sign up with this company!!!
Response from Care.com· Apr 29, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-026091 when you contact us. Thank you!
Mary S.
Posted
I was able to choose from among several likely housekeepers.
Response from Care.com· Oct 28, 2025
We're so happy you had a good experience! Thank you so much for taking the time to post this review.
Dale R.
Posted
Searching for caregivers is simplified using care.com.
Response from Care.com· Oct 28, 2025
Thank you for the five stars! We're so happy you are having a good experience!
