Great
339 reviews
Canyon Legal GroupHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We help consumers, entrepreneurs and others understand not only how the law operates but also how it can work to their advantage. We believe in helping you gain critical legal insights without having to get your own law degree or go through costly trial and error. We’re constantly bettering ourselves to serve you.Regardless whether you’ve never tangled with legal affairs or consistently need tenacious representation, we provide support in a variety of critical practice areas such as real estate, FDCPA, business, and bankruptcy.
Canyon Legal Group (canyonlegalgroup.com) has 339 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
339 approved reviews, newest moderated first
Seneca W.
Posted
The process is long but it’s worth it in the end. Thank you guys for the help.
Response from Canyon Legal Group· Apr 9, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Christine L.
Posted
If only there's a NEGATIVE 10 rating!!! I started with Canyon in April of 2019, officially making monthly payments in May 2019. I won't go into details of all the horrible customer services experiences nor how they have scammed their customers, all of their negative review online I expect are all true. People join these type of programs not out of leisure but out of NECESSITY. I was in a dire situation and needed help. Instead, this company is about leaching on the customers' desperation and only care about their service fees. A year later, I've paid Canyon ~$15K in fees and what do I have to show for it? 1. have the poorest credit scores that I have EVER seen in my life (since they tell not to pay your normal monthly payments), 2. not even CLOSE to getting my debts paid off since they JUST started to pay a portion of my creditors about two months ago 3. AND to top everything off, I have TWO court summons When I asked how come the lawyer said I have no money to negotiate with the creditors for the court summons, they said I would need to pay $1,300 MORE a month to settle. Yep, that's Canyon, why did I pay these people ~$15K in fees only to be in worst financial situation than before? You are better off dealing with creditors yourself.
Response from Canyon Legal Group· Mar 31, 2020
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team
Laura
Posted
Excellent service and quickly resolved to get me back to good financial standing
Response from Canyon Legal Group· Mar 30, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Brad D.
Posted
Crystal Moye stuck on the line with me for almost an hour while she navigated through the phone menus and different departments of my creditor. She never was frustrated or flustered. She brought cool calmness to the situation. Thank you!
Response from Canyon Legal Group· Mar 25, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
Ahmad El T.
Posted
It is a great choice. Canyon legal group working with you for depth free.
Response from Canyon Legal Group· Mar 23, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
donna G.
Posted
I started in January 2019 using Canyon to help solve my high credit card debts. In the beginning they suck you in and you trust them, The people were nice. Each time I called with worry, they assured me this is the process, and to be patient. After 8 months in their program, THE SUMMONS BEGAN TO ARRIVE. They give you the line that this is very unusual. I talked to 4 representatives during this time. Each time I felt that I had a trusting, compassionate person, they were suddenly moved to a new department. After 4 times, I caught on and blasted them. At this time they were no longer nice. I left the program after I received a summons for a garnishment of wages. I would also like to bring them to court, as the most underhanded people in a company I have ever seen. STAY AWAY FROM THIS GROUP. NO thanks to Jodi, Ashley, Ken, & April (who I really felt was going to help) How do you sleep at night.
Response from Canyon Legal Group· Mar 17, 2020
Hello - Donna Gerard It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team
Robin A.
Posted
We feel blessed to have the help we are getting from Canyon Legal Group with our credit debt, which grew out of an unfortunate circumstance. This is going to allow us to stop using credit cards in the future and never rely on them again without ever needing to declare bankruptcy. We have been in the program now for 5 months and every monthly call only assures us that Canyon Legal Group is helping us take the steps we need in the right direction. They have reached out to our creditors with the POA that we signed with them and are working to resolve our debt issues as our deposits allow them the funds to do so by working to resolve the most aggressive creditors first. Our program will last 4 1/2 years, so we are in this for the long haul. Meanwhile, our credit scores will tank but that is to be expected since we are not paying the creditors. Having unfortunately been through a debt forgiveness program in the past, we understand that this part of the process is inevitable but the good thing is that once our debts are settled, we can work to repair our credit again and will never need to rely on credit in the future. Thank you for all that you do!
Response from Canyon Legal Group· Mar 4, 2020
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team
JSBeck
Posted
You guys were so professional and so easy to make it easy to talk with about my finances. The process is articulate and so it is easy to understand and easy to follow. Also, when you ask if we have any questions, it makes me feel...like, you really do care to make certain we both want to succeed in getting my finances back in shape. Thank you!
