Betty L.
Posted
It took way to long.
It took way to long.
Response from CallonDoc· Sep 13, 2026
Hi Betty, This is Rosh, one of the support staff here at Call-On-Doc. We sincerely apologize that your request took longer than expected. We understand how frustrating it can be to wait for your medication. During the review, our medical provider, informed you that we are unable to prescribe antibiotics beyond the standard treatment duration and requested a few follow-up questions regarding your symptoms. We understand that the additional review and follow-up questions extended the processing time, and we’re sorry for the inconvenience. Our billing team has successfully processed your partial refund. Please allow 3-5 business days for the refunded amount to appear in your account. Thank you once again for choosing CallOnDoc. We value your trust and look forward to continuing to serve your healthcare needs.




