Edel
Posted
I signed up for what i believed was a…
I signed up for what i believed was a four week trial for 18e approx and was then charged 90e several weeks later - i was not aware it was a rolling/ongoing subscription. I have cancelled and messaged the admin who said that they cant refund but there will be no more charges. I hope this will be the case. Just wanted to supply this info for anyone else thjnkjng of signjng up for a trial.
Response from Calistway· Aug 12, 2026
Dear Edel, Thank you for sharing your situation with us. We understand the impression you were left with, and the terms of the plan, including how it continues, are set out at checkout. If you wish to discuss this further, please reach out to us directly at [email protected] with your account email and any order reference, and we'll be glad to help clarify everything. Sincerely, Calistway Team




