byBESPOEKReviews of bybespoek.com

I purchased the chairs from them. 4 stars for fast delivery and fairly good quality and awesome price. Wanted to have more dark walnut finishing but the actual color is little bright. Not a big deal since the color tone still matched my table and floor. Customer service and logistic system needs to improve it seems not very organized. system

I’ve been looking for a good Eames lounge replica for some time that was also vegan. After looking at multiple options, I found the vegan leather option at byBespoek. I was nervous purchasing sight unseen from what appears to be a fairly new company without a lot of reviews, but I must say, they did not disappoint. The customer service rep was great with answering my questions and the chair came quickly and was in perfect shape upon arrival. It was easy to assemble and is very comfortable, in addition to being a very convincing replica. If you’re looking for a convincing vegan friendly/wallet friendly version of one of the greatest chairs ever designed, I can’t recommend this company enough.

Woow what a great experience! Two weeks ago I ordered 2 lamps and 4 kitchen chairs at bybespoek. There was an issue with getting tracking codes and I went on livechat to explain this. Within 2 minutes I had a friendly customer agent on the phone explaining me that in their warehouse there was an issue with printing labels and such tracking codes wasn't passed on timely to me automatic. I really appreciate the friendly call so quickly after my request, and the fact he took time to carefully explain me the issue with the printer for labels. After I manually received a tracking a tracking code and the chairs arrived smoothly. I have to say the quality on the chairs are amazing. I ordered 4 wishbone chairs in american ash. I have two similar from Rove Concept, however the quality from byBESPOEK seems to be much higher and the back of the chair is made of one piece ws the quality from Rove Concept that is merged wood. Only issue I have now seen the chairs on sale. I will for sure recommend byBESPOEK customer service, super friendly, quick and by the look for me, better quality than others.

I ordered a lamp on Nov. 8 and there was a problem with communication and tracking from by Bespoek. When they realized that there was a major IT issue, they got in touch with me and followed up to make things right. Not everything always goes well with a company--but how they solve problems is, to me, a mark of true customer service. ByBespoek solved the problem with very reassuring communication and personal service. I would order from them again.

I was looking for some Wishbone chairs for my dining table and at first I bought them from a different company at a higher price but had to return as they were low quality... the back was made from 2 glued pieces as it turns out it's hard to bend wood but it also means it's easier to break. I was very specific and asked them on livechat on how the back is made and they were upfront about it and told me it's made from a single wood piece which makes it harder to break.

The site is so easy to navigate, and the online customer service answered my questions about a sofa purchase under 40 seconds. Thank you!!

Excellent and warm customer service from a fantastic company! Will be using this company again and bugging all my friends to use!

Love the chairs. Arrived in perfect condition, very stylish and comfortable. Very pleased with the purchase!