Rylee
Posted
Betta
I had purchased a male betta from them and accidentally received a female, they made sure to remedy the situation and now I have a beautiful healthy male (and female)!

Excellent
248 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We maintain and distribute rare wild type bettas and other uncommon blackwater fishes and more.
Blackwater Aquatics (bwaquatics.com) has 248 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
248 approved reviews, newest moderated first
Rylee
Posted
I had purchased a male betta from them and accidentally received a female, they made sure to remedy the situation and now I have a beautiful healthy male (and female)!
Axel J.
Posted
Customer service was excelent!
Jess
Posted
Amazing customer service, my Betta Antuta came in healthy and alive. I will be buying from them again.
Wils V.
Posted
Had a great experience with BW aquatics. Very helpful when it came to shipping and responsive in their communication.
Khue Y.
Posted
4 stars because one of the male bettas now has a permanent open gill cover. Most likely due to over-flaring when it arrived to me. Now, I’m not sure if that was before or during shipment. A bit disappointed. Perhaps they should’ve wrapped each individual bags with newspaper or something to prevent these fish from seeing each other.
vince R.
Posted
Great communication, fast shipping, and fish look amazing! Definitely ordering from here again. Thanks
SD
Posted
Fish arrived dead twice in a row.
Response from Blackwater Aquatics· Feb 21, 2025
Hi SD, we're sorry that we weren't able to get your fish to you safely. We tried our best but the weather has been pretty bad at some of the shipping ports causing delays. We shipped the second shipment at no extra cost to you and after that came in DOA, we refunded the entire payment to you. We really did try our best and hope the weather will be better in the future if you decide to make another purchase.
Philip B.
Posted
Great customer service and attention to details