BuyBrakes.comReviews of buybrakes.com

I regret I can't give them negative rates. My experience with purchasing brakes in Buybrakes was horrible. I placed an order on August 6th after a couple of weeks my order was still being processed. I have not received any information from the seller about a delay in delivery or a proposal to change the order. An attempt to contact them through their website has also failed. Their ignorance of the client is shocking. Only the intervention at the credit card issuer and paypal resulted in the refund. I have no idea how they operate on the market. Don't waste your time and money doing business with them.

I ordered brakes from this website a week ago, I have heard nothing from the company except for an email confirmation when the order was placed. There is no online tracking information. There has been no notice of shipment. The company needs to have faster service, with a more convenient order status system. After reading other reviews, it seems that this is a common problem with the business.

I called BuyBrakes about an incomplete order I had received. They had an answer about my back order (with tracking number) in 5 MINUTES!!!! Very impressed. Thanks

I’m very pleased how the website is very easy to operate, had a easy time finding the proper brakes I wanted for my vehicle. Although I am disappointed my brake kit hasn’t been shipped out a week from my purchased date even thought I paid close to $200 for shipping out to hawaii.

Ordered on 9/7. It is now 9/18 and no response regarding any delays, shipping eta, etc. If the item was not in stock or if any delays developed, this needs explained to the customer. Cancelled my order on 9/18. I ordered from RockAuto, and they shipped my pads out the next day.

Placed order on the 9th, order shipped on the 16th and will not arrive until the 21st. Not likely to order from them again as I needed these for this weekend and they won't make it in time.

Canceled my order elsewhere and went with these guys not only because of better pricing but because they were extremely knowledgeable and helpful. Customer service is amazing. Thank you

Great feedback, makes buying process simple and easy.