BuyBackWorldReviews of buybackworld.com

TOTAL SCAM!! DO NOT USE!! My items have remained at “We’ve opened your box and checked in your items!” for 12+ business days, well beyond their quoted timeframe. My repeated attempts to reach customer support have also gone unanswered.

I had a few okay experiences with them but now they have stolen that last computer I sent to them and won't respond to my inquiries at all. Thieves!

Don’t trust them, they will lie and cheat you. The give excuses without evidence and have terrible customer service. On their website they will say an item is worth a price but not honor that price. I had my items reviewed buy the Apple Store before sending and got a letter stating my items where in perfect working order with no issues but when buybackworld gave me a reason why they where not honoring the price and refused to show proof or a clear explanation I knew this company was a fraud. Buyer beware do not trust them.

I got offered $50 for a brand new vacuum I wanted to sell that is $329 retail. I don’t even know how you could submit that offer with a straight face. This company is horrible, stingy, and has no shame.

Warning - do not sell anything to this company. I sent them a latop in excellent condition. 375 offer down to 35 ! Said the the screen wasn’t working! All lies, have pictures and videos showing my computer working perfectly! It was wrapped and sent to them personally, case, bubble wrap and strong shipping box. Refused the offer and asked to send back. I want to see what they send back. I will update when they do. I will be going to the NY authorities and reporting them to local news channel to warn others. Do not let them get away with this con! How many people have they done this too? I will soon find out.

This company got my iPhone inspected it and gave me an offer last week, and I have yet to be paid.

I sold them a pair of new AirPods Pro 3 sealed and have emails of all the steps along the way and they passed inspection and agreed to the payout I was offered initially. I chose Venmo as the payout since it was the quickest way. Their website claims 2 business days and the emails I received claims 2-3 business days. It has now been 6 business days and I followed up every day and am getting a bs email response claiming they created a “ticket” to receive my payment. Every single day passes and I only receive a response if I email them back and get the same answer.

I had a brand new Meta Quest 3 VR set with 512MB. I purchased it through Meta and never used it or activated the VR set. I chose BuyBackworld recently to sell my VR set and they gave me a quote of $250. I sent my VR set to them in the original box and everything that came with it. After 1 weel via UPS, it finally received it on April 17, 2026 and they told me they will review it and get back to me in 3 business days. Today, April 21, 2026, I received an urgent email from them saying my Meta Quest 3 was in poor condition and it was BROKEN and they would ONLY pay me $25!! THAT VR SET WAS NOT BROKEN. IT WASNT USED!! I rejected their offer and they supposedly will mail me my "broken" Meta Quest 3 to me by next week. I was very disappointed and dissatisfied in the treatment and service that they provided! Why are these people in business or theft and bad service?! They are the worse in the business. I will never trust them again!!