BULLYMAKEReviews of bullymake.com

Pet Stores
Carrollton, Texas

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4.2

Great

2,400 reviews

BULLYMAKE4.2Great

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About BULLYMAKE

A monthly dog subscription box featuring durable toys and delicious treats designed for your power chewing dog. www.bullymake.com

BULLYMAKE (bullymake.com) has 2,400 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: bullymake.com
Website: bullymake.com
Category: Pet Stores
Location: Carrollton, Texas
Listed on Rated Honest: 2026

More in Pet Stores, Texas

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About BULLYMAKE

A monthly dog subscription box featuring durable toys and delicious treats designed for your power chewing dog. www.bullymake.com

BULLYMAKE (bullymake.com) has 2,400 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.

Also known as: bullymake.com
Website: bullymake.com
Category: Pet Stores
Location: Carrollton, Texas
Listed on Rated Honest: 2026

Margaret C.

Posted Sep 16, 2025

Bullymake is a bully to their subscribers.

Bullymake is a bully to their subscribers. Don't believe their easy to cancel policy. I had two subscriptions one to my address and another to a family member. I asked them to pause the accounts due to the expense, but I was told it could only be done for a few months and it would restart on its own. On the 11th of September, I emailed to tell them I wanted both shipments cancelled. They responded with their usual sales pitch. Unfortunately, I didn't get to read their response for a few days because of life. I again told them no, I said I just wanted it cancelled. So they cancelled it on the 15th. They did, however, they also charged my card for the current shipment. When I got back to them, they said the date was too late because it was already processed. I notified them on the 11th but they insisted that it was the 15th when they finally put it through, and it was too late to stop the shipment. But they offered me $5 off the box and told me I could send it back if I didn't want it. Now I have to argue about the one that was charged for a 3 month subscription. If both were really sent out, my account is closed and I do not receive shipment notices now. I will have to go pick up the other box from an address 45 minutes away and send them back, but not sure who is responsible for the shipping costs since it is their error. The toys were good, but the time and money spent is not worth it. There is no phone number or other contact information to talk with them, you can only reach them by the chat feature.

Response from BULLYMAKE· Sep 17, 2025

Hi Margaret - we are very sorry to hear about your experience. Our intention is to partner with pet parents to ensure the best experience possible with our subscription boxes and, if circumstances change, provide a variety of options for you to choose from that work best for your situation. Based on what you shared above, it sounds like there may have been a lack of clarity in understanding which of our resolution options you desired, delaying the execution of your cancellation and for that we do sincerely apologize. Upon receipt of the returned box, a refund will be issued with our apologies. Our team is happy to work closely with you to ensure we get the changes you desire done smoothly and efficiently. Please feel free to provide a response to our request for information if you would like to be connected directly with a supervisor for support.