Great
792 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Andy D.
Posted
I have always found the customer service and technical support to be a highlight of my experience with Buildium. All Buildium representatives with whom I have worked have been patient, knowledgeable and very helpful.
Cats & Dogs L.
Posted
I have a $1,162 payment from a tenant that never made it into my bank account. I have sent them a ticket 4 times, and they have not solved the problem in over 3 months. I have had other problems with them being slow to respond. It seems like the more serious the problem, the more they ignore me. I wish I could call someone, even if I had to pay money.
Armando Jr C.
Posted
My experience with Buildium support has been very positive. The support team is very responsive and helpful, especially when I need assistance with troubleshooting issues or reconciling accounts and tenant ledgers. Their guidance has helped me understand and resolve issues more efficiently.
Esteban
Posted
Very supportive guy
Lorna R.
Posted
I had a weird issue that I didn't know how to address. AI Helpdesk sent me to Customer Service who very quickly provided information on how to post.
susan C.
Posted
James spent time solving the issues to my satisfaction. He was very thorough and knowledgable, A true professional. Very pleased with him .
Gerd Warner S.
Posted
communication and knowledge
MDunkley
Posted
Always very helpful customer service
