Excellent
778 reviews
BunkerHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises.Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Bunker (buildbunker.com) has 778 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 27 reviews with 1 star · Clear filters
Laura
Posted
No customer service
Response from Bunker· Jul 25, 2022
Hi Laura! It doesn't look like we've been able to speak with you recently but I am sorry if you are having troubles with the carrier. If you need any assistance please do not hesitate to reach out to us!
Jerry
Posted
Not a fan of Bunker. I will change insurance brokers as soon as i get to it. My recommendation: Go elsewhere. I am not even going to bother to explain my concerns and complaints.
Response from Bunker· Jun 6, 2022
Hi Jerry! I'm so sorry to hear you were not happy with Bunker. We continue to add more team members to our growing agency to make sure an expert advisor is ready and available for you. If there is anything we can do for you in the future, please don't hesitate to reach out to us by either giving us a call at 877-968-9108 or emailing us at [email protected]. We are open Monday-Friday from 9:00 am - 5:00 pm CST.
Patrick C.
Posted
My companies policy had expired and Bunker never advised me of this. My customer notified me that we were in default of our agreement due to this. Turns out, multiple days after I started trying to run this down, Bunker did an automatic renewal without telling me, or asking me. You then proceeded to send me a bill. TERRIBLE CUSTOMER SERVICE!!!!!
heredan
Posted
Got charged after formally requesting to terminate the insurance.
Response from Bunker· Apr 21, 2022
Hey Heredan thanks for the feedback. Note that when there is an outstanding bill or invoice it does not get voided. When you cancel your credit gets applied to the next billing cycle. If you need any assistance interpreting your bill feel free to reach out to us!
Jena
Posted
Still waiting on adding hazard insurance to my company policy. Its been 14 days. For Hazard insurance. Support takes 2-3 days to return emails/calls. I'll be moving away from Bunker.
David
Posted
Forced products will always get a 1 star
Response from Bunker· Jan 7, 2022
Hi David, Thank you for taking the time to leave a review of Bunker. I see you were directed to Bunker by your client. Your client has a relationship with Bunker as a way to make the insurance-buying process as easy as possible but, you are by no means required to purchase your insurance through Bunker. You can use any insurance carrier or broker to meet the requirements set by your client. If you have any questions about the coverage you had purchased or need to make any changes to the policies, please let us know. You can either give us a call at 877-968-9108 or send an email to [email protected]. Thanks, Team Bunker
Von
Posted
I am trying to get the insurance in my Company name and not me individually and seems to be problematic.
Daniel
Posted
Bunker made several promises regarding delivery of an Insurance Certificate by a specified date and time. Their date and time. That time came and went and no Certificate was delievered. Not getting off to a good start. After 36+ years in business my expectations of a business partner are simple. Deliever what you commit to deliver. Period. I am not at all interested in false aspirations. Deliverables and accountability are what matter. Bunker in my first experience with them FAILED. -Daniel
