Excellent
4,437 reviews
Bruno Independent Living AidsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
4,437 approved reviews, newest moderated first
John H.
Posted
Gentlemen who installed chair lift, were very helpful in sharing information on how to take care and operate chair lift. We have been using it for about 1 month, and our legs are feeling much better. Thank-You
Maurice P.
Posted
We found this product very useful. The technician was efficient and very capable. The device does not take up too much space on the staircase where it was installed.
Allan and Patricia W.
Posted
The website states that the chair " flows gracefully" and gives "an ultra smooth ride". In our case there are instances of a rumbling and some bumps. Service technician Lindell and the owner of the dealership Craig Lucas have been excellent. They have been here twice and have improved the situation. My concern has been long-term effects. Mr Lucas has assured me that his dealership and Bruno will stand behind any repairs that may have to be made to make things right. My wife has recovered from a stroke and stairlift does a great job meeting her needs. Thank you Allan and Patricia Wexler Hagerstown, MD 2408638832
Mike W.
Posted
Fantastic stairlift, quality machine, very well made,we love it. It has made going up and down the stairs a non issue rather than apprehension about whether to go up or down the stairs because of physical limitations and the fear of falling.
Barbara R.
Posted
Very good installation experience but I found out you stopped offering a maintenance agreement. This is very disturbing to me. My cousin got a chair lift from your company and has a maintenance agreement. Why was this no longer offered.
Response from Bruno Independent Living Aids· Jul 13, 2022
Hi Barbara, Thank you for choosing a Bruno stair lift! All Bruno stair lifts come with either a Limited Lifetime Warranty or Limited 5-Year Warranty for the original owner, depending on the chosen model. Any maintenance agreements exist purely between Bruno dealers, who are independently owned businesses, and our customers. If you have any further questions, we recommend connecting with your installing dealer to ask about their specific service-related offerings. Have a great day!
Marnie P.
Posted
Two chairlifts were installed in my house in the most admirably efficient way imaginable, each completed more quickly than anyone could think possible, and they have been such a help ever since. I wish all businesses were as well-run, and that their representatives were as pleasant to deal with as your installer. Thank you!
Richard S.
Posted
The Bruno stair lift we had installed is outstanding. The technician, Ryan Ferguson, was polite, well-versed on all aspects of the equipment, and walked us through using it. I highly recommend the Bruno lift for anyone who has mobility problems involving stairs. In addition, the technicians who install these devices are required to get through training at the factory before they are allowed to install Bruno devices. We are very satisfied and appreciative to the work Ryan did at our home.
Andreas
Posted
Great consultation and sales experience with Anthony, followed by an incredibly professional and meticulous installation by Jason and Shilo in just a little over a week from purchase, all handled painlessly and efficiently (from purchase transaction to scheduling) by Melissa. I could not be more pleased or impressed with any part of this transaction, the staff/people involved, or the stair lift itself (which is a fantastic bargain/value and a quality American company made product). Thank you all for an amazing experience and product!
