Matt W.
Posted
My experience
My experience, thus far, with BM has been excellent. Harmy and James have offered excellent guidance and have made onboarding very easy.
Average
24 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brooks Macdonald is an award-winning investment management firm, dedicated to providing an outstanding level of service to professional advisers, private clients, trusts and charities. Learn more about our investment services here!
Brooks Macdonald (brooksmacdonald.com) has 24 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
24 approved reviews, newest moderated first
Matt W.
Posted
My experience, thus far, with BM has been excellent. Harmy and James have offered excellent guidance and have made onboarding very easy.
Paul B.
Posted
My family have trusted Brooks MacDonald for over 30 years. Service and advice has been consistently excellent. Our investments have been safe and the strategy chosen has been successful. More recently Harmy Bains has helped tidy finances as I approach retirement. He has worked tirelessly in my best interest to secure my SIPP from LV who were determined to force me into a guaranteed annuity that I believe is not in my or my family’s best interest. Harmy’s approach is refreshing in an industry where corporate interests and bureaucratic process often frustrate the consumer. In my experience advisors working within BM have always shown a customer focused approach where the advice given has been easy to understand and trustworthy.
Stuart M.
Posted
Vicky Drysdale in the Glasgow office was a massive help. We placed a complex case with Brooks McDonald, and Vicky managed the process every step of the way to ensure the client's needs were met and the best possible solution was reached.
Frederick M.
Posted
Spoke to one of their guys after selling my printing business. They told me to put everything into their very expensive BPS service, which was the opposite of the advice I got at other wealth managers. Grifters.
Response from Brooks Macdonald· Mar 17, 2025
Hi Frederick. Thanks for your review. We are sorry to hear about your experience. We've requested more information from you so we can look into this matter further.
James C.
Posted
My experience of BM far surpasses my expectations of a wealth manager. The IM is extremely experienced, completely understands our priorities and has a team around him to ensure our financial objectives are met. With previous DFMs we have dealt with in the past, we felt we were working harder than our investments and the IM. Having just met with our IM it is clear we have someone who has our best interests at the heart of every investment decision made.
Response from Brooks Macdonald· Feb 28, 2025
thank you for taking the time to post your review. We are happy to hear we are meeting your expectations.
Jane M.
Posted
I have found Brooks MacDonald to be very supportive of my desires in relation to a pension investment. They treat me with respect and have served me well over the years.
Response from Brooks Macdonald· Feb 28, 2025
thank you for your review. We're glad that you are happy with our service.
Oscar M.
Posted
Re posting my review as Brooks Macdonald seems to have had it taken down... Poor client service - never pick up the phone High fees for doing nothing - charge more than competitors Average investment performance
Response from Brooks Macdonald· Feb 28, 2025
Hi Oscar. Thank you or your review. We are sorry to hear about your experience. I have shared your comments with our complaints team who will contact you directly.
MISS SALLY H.
Posted
I cannot speak highly enough of the advice and service I have had at Brooks MacDonald. Questions have been answered in a clear and concise way. I have always had excellent advice and all suggestions have been clearly explained. It has always been a pleasure to meet with my advisor.
Response from Brooks Macdonald· Feb 28, 2025
Thank you for your review. We're pleased that you are happy with the service you are receiving.