Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Sale was great... 90 day service follow up was such a total customer service failure... even with 2 weeks detailed email notice, Service Dept could not schedule adequate time to deal with WARRANTY issues... MANY issues left unfixed... I gave up in frustration..... I would never recommend Broadmoor for sales or service!

Broadmoor RV had knowledgeable , professional sales people. No pressure and I felt very honest Prices were fair and service was great.

I purchased the extended warranties and we called within the month an issue with the Door not shutting accurately and the inability to connect to the Navigation or Satelite radio. We also had an thermostat issue where the heat refused to turn on. After finding the fix on U-tube, (in the middle of the night while camping) we contacted Broadmoor RV and took the vehicle to have the thermostat replaced and the other items addressed. As the thermostat was reset from us watching U-tube, they refused to replace the unit thermostat. The Navigation and satellite radio they could not figure out the codes needed do activate said features. We also wanted to have installed the camera unit for this particular RV and they were not able to assist us, but did try to sell us one of their in house camera units. I do not feel they were properly trained in the maintenance department. They were not able to assist in most of the issues. At the conclusion they tried to charge us. Ultimately we did not pay, but the attempt to collect payment was issued.

We love our attic fox 25 y. We have two problems with our camper. I Repaired the ubc outlet by installing an new ground or negative wire. The second is the out side speaker blast and the volume does not control the speakers. We did buy the camper and let it set in your storage for a month. I wish your employees would have check the unit out be for we picked it up. We live 525 miles from your store so it makes it hard to bring it back. Thank you Quentin

Salesperson was awesome, that’s where it ended , I’d buy an rv again as long as I didn’t have to do anything other than pick it up , I needed my pickup wired with a trailer harness and instead of doing this simple task myself since I was 4.5 hours from home, I let them do it , my mistake I didn’t ask how much , the parts were more than double what I could’ve picked them up at a parts store with buying correct tools near them, then their service charge on top , also they required me to purchase a sway control bar and said how it needed to be adjusted to my vehicle , which they charged $300 when it was $50 at the parts store down the road , it took them less than a minute to unbox it and install it , I could’ve bought this 3 miles from them with instructions on how to install it (which was easy enough my 10 yr old daughter installs correctly all the time ) got it home with a trip permit then had to get trip permits for the next 4 months cause they kept getting the paperwork wrong to the dmv in Oregon. I don’t mind paying the extra that they charged but hire more professional and capable people that would be the only reason to charge these rates , after 6 hours of them having my pickup on a job that should’ve taken an hour (I was led to believe I was first in line) I asked for it back so I could go to the parts store and do it myself , I didn’t have another day to waste 300 miles from home . They hurried and got it done . And acted like I should be thankful.

The friendly helpful staff not only matched me with the perfect RV but were ,and still are,helpful when I have questions about my rig. The parts department has also been friendly and extremely helpful when I've needed assistance! I would definitely recommend Broadmoor RV to anyone that is looking to buy a new or used RV.

Our experience with Broadmoor was very positive. The people were friendly, professional, and helpful! Would recommend them without any reservations!o

Great service with incredible pricing. Our salesman was extremely knowledgeable and great to work with.