Excellent
733 reviews
BrioHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 569 reviews with 5 stars · Clear filters
Stephen
Posted
Several issues with delivery caused by the courrier (you know the one that begins with E) - however resolved very well. Excellent customer service. I cannot praise Sarah more highly. Product purchased is good too, and does the job well.
Barbara G.
Posted
Hi had dinner with a friend and my husband to celebrate birthdays! Katie , oour waitress was wonderful! Very attentive and it was her first day! It was so nice to have a friendly face greeting us and serving us! Thanks Kate! Barbara and Allan Goldsmith
Brandon
Posted
Excellent!! Bought beard trimmer from them a few years back and it still works , have bought a couple replacement blades but I will say their customer service has been top notch and it's no hassle of any issues with your product.
Paul
Posted
I love my Beardscape and the customer service is excellent. I chipped my trimmer head so I bought a new one, but I had an issue installing it. I contacted the support team and they explained me what to do and ALSO reminded me that I still have a warranty. They then proceed to give me money back for the chipped trimmer head. I've been having the same beardscape for the past 2.5 years and it's still like new!
Alexander
Posted
My blade was broken. And I contacted customer service. Sarah that helped me was a total service minded person. And figured everything out like a pro. Great product, great company and a great Sarah!
Evan Y.
Posted
So... I just had my first time with the beardscaper... and let's just say I used it in the incorrect fashion... having the blade FACE TOWARD me and carefully manscaping... Needless to say, my girlfriend exposed me for this incorrect behavior, and yet I got away with 2 painless tiny tiniest of nicks. I need to hand it to the team at brio... their beardscaper be safe as **** (the f word, Trustpilot censored me/told me it was inappropriate).
customer
Posted
I had their trimmer for three years with no complaint whatsoever. The customer service is excellent! Also, shoutout to Ellie N. (the customer service representative) who's extremely friendly and funny in her emails
Jordan
Posted
Seriously a fantastic product. Couldn’t recommend any more.
