Kamal E.
Posted
the item was a gift for the holidays
the item was a gift for the holidays. I only received it on 7 January, almost a month late without any apologies. Also there were hidden fees I had to pay making it enormously expensive.

Excellent
733 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 19 reviews with 2 stars · Clear filters
Kamal E.
Posted
the item was a gift for the holidays. I only received it on 7 January, almost a month late without any apologies. Also there were hidden fees I had to pay making it enormously expensive.
Taz
Posted
Not what I expected or as advertised. It is not sharp and pull hair. The speed is also overstated it is not fast. I’m very disappointed.
Response from Brio· Jan 10, 2019
Hi Taz, We're sorry to hear that you're unhappy and having issues with your trimmer, it sounds like your experiencing an issue with your blade assembly. We'd be happy to help you out and get a replacement sent your way! Please contact us at [email protected] so that we can get one sent to you as soon as possible! Best, The Brio Team
TB
Posted
It is clear now that it was a paid partnership video. The trimmer is decent but does not live up to the hype that Alpha M was promoting.
Response from Brio· Jan 9, 2019
Hi there, We're sorry to hear that you're unhappy with your trimmer! Is there anything we can do to help? Our trimmers come with 2-year warranties and we're here to troubleshoot any problems that you may be experiencing! We'd be happy to send replacements if needed. Feel free to reach out to us at [email protected] as well! Best, The Brio Team