Excellent
596 reviews
Brilliant POSHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Salman
Posted
Great stuff so far! I just received the Clover Station and am setting up the hardware. So far so good, the first and main point of contact Jason has been there throughout the process, always positive and moreover, helpful. I hope the support team follows through with the same response as I'll be needing a lot of help with setting up the menu to launch the product. If not, then I'll still know that Jason's always there!
Craig T.
Posted
Aaron has been great to work with and I highly recommend him for all your POS needs. He deserves a 5 star rating. The only reason that Brilliant POS doesn't get the 5 stars is due to their lack of hardware support after the sale. I purchased a bar code scanner along with the Clover Station and it failed to work right out of the box. All that Brilliant POS was willing to do was email me the phone number to the manufacturer so that I had to deal directly with them. That was 3 months ago and I have yet to receive a bar code scanner that works even though Brilliant POS was paid in full the day I placed the order.
Whitney M.
Posted
Cody and Matt were total life savers! They really came through and saved the day- working after business hours to make sure that we had what we needed to open the next day! I highly recommend their services and will definitely use them for future business!
Shawn P.
Posted
Jason Bell went above and beyond to provide excellent customer service! He answered all of my questions thoroughly. He replied to my texts almost immediately. I can't say enough good things about the entire process.
Zummie L.
Posted
Jason Bell is awesome. He worked with me until I made up my mind what I wanted to do. I will be referring all my friends with businesses to him.
Farm 2 C.
Posted
Aaron with Brilliant POS is absolutely hands down the best company to deal with on POS units. I am a believer in this company. With so many options out there, this is the company to deal with!!!! 5 star service, 5 star employees!!!!
Daniel
Posted
I've been working with Brilliant POS since 2015. They're customer service is exceptional. They are always available to help in solving any and all problems that may arise. Their products are first rate. I would highly recommend any business to use their products and service.
Gloria T.
Posted
As a Boutique Owner, I wanted the best Point of Sale System I could possibly find and at an affordable price. Brilliant POS was the one I chose. They not only offer the best prices but excellent customer service. Their Representatives are on "top of their game" in that they call you really quickly to make sure you are satisfied with the product. POS is certainly a 5 star Company!!!!! Thanks POS for assisting me with all my needs for my Boutique! Gloria Thompson, Owner Worx Boutique Jonesboro, Arkansas
