Excellent
596 reviews
Brilliant POSHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Ede Maria N.
Posted
Stuart was very nice, explained everything to me, He showed me all the system and guide me to accomplish my goals. I'm very thankful for and I know I Wil have a great experience with Brilliant systems. Thanks again Stuart.
Jim C.
Posted
My name is Jim and 5 years ago I decided to open a vape shop in Wisconsin. My hunt for a POS lead me to Brilliant POS and there is where I met Aaron H. and purchased my first POS. I had never opened a business and was unsure how to get the whole POS business done. Aaron & the Brilliant POS team did a great job walking me through the entire process, got me the training I needed, and helped me pick out the appropriate equipment I needed to do the job. The service I have received for the past 5 years has been far beyond my original expectations. We eventually realized the need to upgrade our POS and I went back to Aaron & Brilliant and once again, they took care of everything and treated me like I was an old friend. Their service after the sale was excellent and the very few times I needed tech support, they were able to help me within hours and get it right. Now 5 years later, I'm retiring and passing this off to a new Manager and have no worries that the professional team at Brilliant POS will have their back.
Martha
Posted
So very pleased with our Brilliant POS system. Aaron and the staff were very helpful. System not hard to learn and we have been happy with how well it performs.
Wendy
Posted
I spent 28 years upgrading cash registers and creating excel spreadsheets. Finally got with the program and switched to a POS system. I chose Brilliant because I was able to purchase the program outright (instead of monthly "lease" payments). I am not really computer savvy and Aaron spent much time just teaching me the language. After a year working with the system, I'm pleased on a daily basis with the POS. Staff (especially those with limited computer skills) love it. They can't make mistakes unless I haven't programmed properly. ( and it's so easy to fix) Training them to use the system is a piece of cake. No more excel spreadsheets!! The information gathered in the reports is amazing. There are some features that didn't exactly meet the needs of my store but I was able to make alterations to make it work for us.
Paula Z.
Posted
The People were very nice and i could understand what they were selling me. Explained that very well.
Sheila P.
Posted
This was a very easy process and the sales associate was very knowledgeable. Can’t wait to experience the future with the Clover family. The only reason I didn’t score higher is bc I always feel like companies always have room for improvement.
Lisa W.
Posted
Stuart is always extremely helpful!! I am able to reach out to him any time and get a thorough, detailed answer to all of my questions. It made this process so easy! We are really excited to start with this new process and system.
Brian G.
Posted
After searching several companies I am very pleased with my Cliver system. My rep Stuart was very knowledgeable and helped me figure out exactly what I needed. I’m a customer for life.
