Average
1,577 reviews
Brightside HealthHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Rosemarie W.
Posted
I was never open before never was able to talk to anybody about how I felt thank you very much for helping me to open up and not be so packed up with bad feelings very grateful for helping me to be open and not fearful. Thank you.
Ryan B.
Posted
Phenomenal experts who are understanding and provide great quality compassionate services
Greg G.
Posted
I initially ran into a billing issue and they took a long time to respond but they did ultimately take care of me.
Response from Brightside Health· Dec 15, 2025
Thank you for taking the time to share your experience. We understand that unexpected charges can be stressful, especially around the holidays, and we take concerns like this seriously. Brightside does work with many insurance plans. Any patient responsibility is determined by the individual insurance plan’s benefits, including deductibles, copays, and coinsurance, which are set by the insurer rather than Brightside. Charges may be applied to a card on file in accordance with our billing and payment policies. We would be glad to review your account, explain the charges in detail, and address any concerns. Please contact our support team at [email protected] so we can assist you directly.
Johnnie B.
Posted
I was dealing with a very ill spouse and was getting severely anxious and depressed. Through Brightside Health, I was put into contact with a psychiatrist who assisted me in dealing with my stresses and maintain some normalcy back in my life. Dr. Goldstein was very understanding, very thorough in her assessment and I check in with Brightside several times a week on my progress. It is very reassuring.
Quinn
Posted
The team at Brightside is compassionate & caring. Highly recommended ... 👌
Mark J.
Posted
I enjoyed the 2 or 3 sessions that I had, but then I got the first invoice. Way too expensive for me to continue any further. I still have a couple more invoices that they are likely to send this month or next, which is really going to be a kick in the teeth.
Response from Brightside Health· Dec 17, 2025
Thank you for sharing your experience. We’re glad to hear that you found value in your sessions, and we understand how unexpected costs can be frustrating. Our support team is happy to review your account and discuss available options, including potential payment plans for services already received. Please reach out to [email protected] and they will be able to assist you directly.
Mary W.
Posted
Approachable Convenience Confidential Supportive Affordable Enlightening Trustworthy Understanding
Kimberly
Posted
Jessica Cooper is outstanding! She is warm and empathic, while providing structure and guidance. Brightside is easy to use.
