Falon T.
Posted
Super convenient
Super convenient. The providers are caring and really listen to you. I like that I can message them directly if I have a concern. Not too expensive with insurance.

Average
1,577 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Falon T.
Posted
Super convenient. The providers are caring and really listen to you. I like that I can message them directly if I have a concern. Not too expensive with insurance.
John S.
Posted
So far so good. Everyone. has been very kind and responsive
Jay in T.
Posted
I found Brightside online during a difficult time filled with anxiety and depression. This place was a life saver! Very professional and caring!
Dorothy
Posted
Ashlee, my therapist, has been so wonderful. She does not preach but quietly guides me to enlightment. She has been a life savior for me after decades of abuse. And my UHC insurance covers it 100%!
Mauricio P.
Posted
They keep track of my medications and symptoms every week.
Paul
Posted
My therapist was attentive, caring, on-time, and suggestive when it mattered. Not directly suggestive she would ask what I thought about taking a path towards a solution.
Shelly P.
Posted
My therapist is great. She actively listens while I talk and offers constructive feedback. She's always covered with what I need and how she can help me achieve my goals. I've only ever had one negative experience with the billing but it was resolved within a week to my satisfaction. The only major issue I've encountered has been technical - dropped calls, frozen screens, bad connections.
SKE
Posted
I can’t really fault the Brightside experience. It’s simple, straightforward and communication is pitched at just the right level. I signed up for just psychiatric care and it’s been transformative for me in terms of getting effective medication. However, there’s no scope for significant discussion with the provider in the limited (15 minutes) sessions. When I suggested I might have ADHD, I was told I would need a proper diagnosis elsewhere. So, if you need to see a psychiatrist, bear in mind that they seem to be there purely or mostly for prescribing.