Excellent
113 reviews
Brightpath MortgageHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightpath is a direct lender headquartered in Atlanta Georgia. We lend our own money and make our own decisions! We have built a strong reputation as an outstanding mortgage lender, serving the lending needs of individuals, real estate professionals, investors, and builders over the past 20 years.“Our mission is to provide our customers better choices in mortgage products with low or no cost to the borrower! We strive to help first time or any type of home buyer with great resources and service to make their dream of homeownership come true! We achieve our mission by employing seasoned, licensed loan officers that are with you every step of the way."Brightpath is a full service mortgage lender with an experienced staff offering expertise in every area of mortgage lending from purchase to refinance. We have access to a full range of mortgage products and all of our lending specialists are dedicated to finding the right loan with the best rates, terms, and costs to meet your needs.We specialize in NO Closing Cost loans but of course also offer full cost loans, too.
Brightpath Mortgage (brightpath.com) has 113 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
113 approved reviews, newest moderated first
Steve
Posted
Terry was outstanding to work with and a great communicator. I even called him with hypotheticals a couple of months later and he took the time to explain things to me. Will definitely use again
Kurt P.
Posted
It may not be fair to tar Brightpath with he same brush as my loan officer but I only have him as a reference. I had 2 properties to refi and I primarily wanted to do property B. Loan officer worked on property A and after that was done came back and said that we could not do property B. He was rude and condescending in the process. I am closing the loan on property B with another company.
Kevin S.
Posted
They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several errors. They immediately sold the loan, and we were not notified. It took several calls to confirm the situation and get details. In the process we ended up making 2 loan payments in the first month so as not to run the risk of recording a late payment.
Portia
Posted
I have used Yaz for my home buying process and he was professional, timely, thorough. I couldn't have been much happier. Yaz, was a great person to work with. Thank you guys for everything and all the hard work you put in to get my loan approved and closed. When I am ready to purchase again I will be calling Yaz.
Diane B.
Posted
I had tried several times to refinance after my ex left with no success. Some of the biggies couldn't make it happen. I have a great credit score, but the property has some unique qualities - which is what I love about it! The unique qualities didn't fit into anyone's form. Janet Farmer worked with me through everything and I feel by the time the closing finally came around, I had found a friend! This company went above and beyond for me, made me more than a number or a form. So rare in this day and age. Janet took the time to listen and explain and calm when I got upset about having to have yet another appraisal. She was amazing and knows her stuff! Have no reservations about contacting Brightpath. And if you can partner with Janet Farmer, all the better!
Response from Brightpath Mortgage· Jan 18, 2017
Hi Diane, I will make sure to pass this onto Janet! Happy we could make your refinance possible where others could not. We truly appreciate the recommendation and look forward to working with you again. Thanks! -Tom
Charlie
Posted
My wife and I did not receive clear directions regarding the required documents which caused delays and much frustration. An overall poor communication experience. We had NO updates on rate changes. Had we not monitored and notified our represenative of the lower % interest rate change it would have been to our detriment. We will not recommend Brightpath.
Response from Brightpath Mortgage· Jan 18, 2017
Hi Charlie, I'm sorry to hear your experience went so poorly, clear communication is a focus for us and we always do try to get our clients the best rate. I would like to hear more about your experience and see how I might be able to help. Please reach out to me at [email protected] . I look forward to hearing from you. Thanks, -Tom
Eric
Posted
Experience was just OK, I didn't get the best rate and the closing wasn't smooth.
Response from Brightpath Mortgage· Dec 21, 2016
Hi Eric, I am sorry to hear your closing did not go smoothly, were not fully satisfied with your rate or experience. I'm the marketing manager at BrightPath and would like to speak more in detail to hopefully keep you as a future client, please email me at [email protected]. Thank you and hope to hear from you soon. -Tom
Gustavo
Posted
Excelent service. Very easy to work with them.Great
Response from Brightpath Mortgage· Dec 21, 2016
Hi Gustavo, I'm glad to hear you thought your service was excellent and we were easy to work with. We hope you continue taking the BrightPath to a better mortgage next time we can help. Thanks! -Tom
