Poor
463 reviews
BrainlyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Brainly is an educational technology company based in New York City, New York, United States.If you need help, send an email to [email protected].
Brainly (brainly.com) has 463 customer reviews on Rated Honest, with an average rating of 2.3 out of 5.
463 approved reviews, newest moderated first
Thiago H.
Posted
Bom atendimento ao cliente. Site confiável para perguntas e respostas de testes e de tarefas. Fui usuário grátis por muitos anos e decidi ter o plano premium para não ter mais propagandas, e estou feliz com o serviço.
Response from Brainly· Jan 23, 2026
Oi, Thiago! Agradecemos por sua mensagem - e ficamos felizes em saber que o Brainly te auxilia com suas tarefas de casa. 🚀 Qualquer dúvida, estamos à disposição!
Cordell M.
Posted
Everything is paid and the answers are not even reviewed or verfied for all we know they could be right or wrong
Response from Brainly· Jan 9, 2026
Hello, Thanks for sharing your feedback! Brainly Plus offers an ad-free experience and unlimited access, including Verified Answers. The subscription is optional—Brainly Basic remains free but with some limitations. Let us know if you have any other questions! Best, Brainly Team
Christopher B.
Posted
They are a useless app and then make money by auto charging you again even before your renewal date. Their business model is hoping you forget and ripping you off. They are a scam. Avoid
Response from Brainly· Dec 2, 2025
Hi, Christopher! Thanks for your message. We're sorry to hear Brainly didn’t meet your expectations. We understand that missing the cancellation window may feel frustrating, and we truly empathize with your situation. Our goal is to always communicate our cancellation policies clearly and transparently while trusting our users to review the information provided. If you have any other questions or need assistance, please don't hesitate to let us know. Best, Brainly Team
Steve A.
Posted
Complete waste of money. Asked multiple question for statistics and Brainly never had an answer. Switched to Khan Acadamey. Much better.
Response from Brainly· Nov 17, 2025
Hi, Steve - thanks for your message! We're sorry to hear Brainly didn’t meet your expectations. We’re always working to improve our content and coverage, especially for subjects like Statistics. Thanks for your feedback, and we hope you’ll consider giving us another try in the future. Best, Brainly Team
Dylan Q.
Posted
Solveig me elimino todas mis respuestas y luego me manda muchos avisos cuando las respuestas están bien, algunas estaban calificadas como mejores respuestas Solicito por favor de que revisen a sus moderadores incluido a solveig porque no me parece justo que los moderadores sigan eliminando respuestas y preguntas sin razón alguna incluso solveig me dijo que estoy mandando a hacer las respuesta cuando yo ya he respondido preguntas así además yo hice una pregunta del Titanic que es algo de historia y di 40 puntos y me la borro diciendo que : 1 Debo decir por favor y gracias(cosa que hice) 2 No debo decir que me den haciendo la tarea(cuando de eso técnicamente se trata de la mayoría de preguntas en Brainly) Pido de favor de que me desbloqueen la cuenta porque tenia mucho progreso, estaba en mis mejores momentos ademas de haber iniciado una racha de respuestas despues de que me bloquearan la cuenta por dos dias ademas no me dan las razones especificas de que me hayan eliminado la cuenta Mi cuenta es dylanq2607 ps o Nplush
Response from Brainly· Nov 11, 2025
Hola Dylan, Lamentamos mucho que hayas tenido esta experiencia. Queremos que todos los usuarios se sientan cómodos y valorados en la comunidad. Las suspensiones y eliminaciones de contenido pueden ocurrir cuando una publicación no cumple con las normas de Brainly, pero entendemos que a veces puede haber errores. Te recomendamos ponerte en contacto con nuestro equipo de soporte a través del siguiente enlace 👉 https://faq-latam.brainly.com/hc/es-419, para que podamos revisar tu caso más a fondo y verificar lo que ocurrió con tus puntos y tus respuestas. Gracias por avisarnos y por formar parte de la comunidad.
Amber St. G.
Posted
They are very responsive and helpful. They had great communication and follow up to ensure my concerns were addressed. Brian was great.
Response from Brainly· Nov 4, 2025
Hi Amber, Thank you for your message - we're so glad to hear we were responsive and helpful! Let us know if you have any further questions, we're here to help! :) Cheers, Brainly Team
Natã S.
Posted
Eu queria acessar novamente uma conta perdida há quase 1 década e consegui. Gratidão ao Willian que ajudou bastante.
Response from Brainly· Oct 23, 2025
Olá Natã, Ficamos felizes em saber que a sua experiência foi positiva, e estamos aqui para ajudar com qualquer dúvida que você possa ter no futuro. Atenciosamente, William & Equipe Brainly.
:( or :.
Posted
They kept on trying to get me to PAY
Response from Brainly· Oct 27, 2025
Hi, Thank you for reaching out to us. Our Brainly Plus subscription gives students an ad-free experience and unlimited access to all questions on our site, as well as access to our Verified Answers, which Brainly's content experts have vetted. It's optional to purchase a subscription and access these features. The rest of the content and experience on Brainly, including questions, answers, and social features, continues to be free to access. However, there will be interruptions and restrictions as part of the Brainly Basic plans, and the format may change, in addition to the number of content you can view in a period of time. We created a subscription option in response to our community's requests. Their feedback on the importance of unlimited content and access to accurate and detailed answers on Brainly was essential. The cost reflects the value our subscribers receive from access to these answers. While we understand this may be frustrating, we hope this clarifies why we decided to create a subscription option on Brainly. In case of any further questions, please always feel free to reach out to us!
