Boss Audio SystemsReviews of bossaudio.com

I bought 6 Boss audio car stereos models 750BRGB as a special in pairs at Amazon.com. Since proper installations of all 6, for myself and friends, 3 have failed in the following ways: One no longer ejects the CD and continues to repeat the eject mode rendering it useless including using the radio. Another failed after a hot summer day in my truck and no longer would power up in any mode, radio, clock, CD player etc. Another lost the radio station presets and would no longer accept presets. These failures in all three occurred just after the warranty expired. It appears that quality control in their manufacturing in China is not part of Boss Audio's contractual obligations in their China connection. Contacting Boss audio service directly yielded no retribution in replacement, or refund in lieu of a 50% failure in the products they sell. In humor, I say this company is like a giant vacuum cleaner with promises of quality products, taking your money on special model offers, giving no replacements for their defective products or refunds to compensate for poor quality control in the manufacturing process of their products. In summation I say in the vernacular, their company "SUCKS!!!" Dr. Darryl Luke Pokea, Psychologist for 36 years

I warned Boss Audio that screwing with me would cost them more money in lost customers than honoring their warranty. The Boss Audio radio I bought and had installed at Best Buy is trash. It doesn't retain settings, it drops GPS connectivity constantly and is basically a waste of money. HERE'S WHAT YOU NEED TO KNOW: their warranty process is this; they want you to pay for a new radio, then send the head unit in for repairs. Once they get your radio and repair it, they'll refund your money for the replacement.

I've been using Boss Audio stuff for over 5 years. They sound great and price is unbeatable. I gave started use their product, because it came with more bells and whistles for the same price range as other companies. For sure it was best bang for the buck from my research. I've had a DVD car head unit's touch screen didn't work one month before the warranty expired. Their customer service set everything up sent me the shipping labels right away. I asked them if I could upgrade to their newer model and they said I could by just pay for the difference in price. Their customer service has been always awesome. they helped me when I was having trouble installing before also. Good price, quick warranty service and awesome customer service, how can you go wrong? I've been burnt by internet retailers customer service, which is non existence (or very very hard to find the link on their website) too many times, but these guys are very good!

I have been buying BOSS equipment for over 17 years. warranty is great and the stuff lasts. Their customer service was not all that but they have stepped that up over the years