Tan S.
Posted
Waste of time and money
You have to subscribe to try because they only allow 300k tokens for trial and that is not enough for even starting your project up. So I subscribed and found out my website that compiles fine in my computer and shows fine in my server has an incompatible folder structure. If you have a backend API server, the system is not able to connect to it. So I wasted my tokens for the month just arguing with the agent and it was a complete waste. Nothing worked. No refunds, no help.
Response from Bolt.new· Sep 30, 2026
Sorry to hear the trial didn't give you enough room to get going, and that the folder structure and backend API connection caused this much friction after subscribing. That's not the experience we want, and we'd like to actually look into what happened with your project. I can't see enough here to locate your account directly, so I've requested more information through Trustpilot, if you can share those details, we'll dig in properly and see what can be done. - Erica, Bolt CX



