Average
123 reviews
Bohemian MamaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
I founded Bohemian Mama, a lifestyle brand and retail destination to empower women with a platform to make more sustainable and ethical decisions for themselves and their children without compromising aesthetics. Fully committed to future generations, Bohemian Mama brings a highly curated collection of top independent bohemian brands that are organic whenever possible, sustainable and always ethical.We support you in your journey to create the life you want to live by taking the guesswork out of the process. Find everything you need for yourself, your home and your children in one place. Here you’ll find handmade and female owned brands that are not mass produced.Welcome to the family xx Gina
Bohemian Mama (bohemianmama.com) has 123 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
123 approved reviews, newest moderated first
Jk
Posted
Cheaply made mini fridge does nothing for me and I am stuck with it as final sale
Response from Bohemian Mama· Oct 10, 2021
Sorry for your disappointment! Next time feel free to reach out to us with any questions first so we can help you.
Alexandra G.
Posted
Amazing store with the best customer experience. I had an order issue which was beyond their control and they immediately reached out and corrected the issue. 10/10 would recommend shopping with them.
Response from Bohemian Mama· Oct 10, 2021
Thank you so much for your kind words!
Judy N.
Posted
Love my Chloe! She was nicely packaged and arrived promptly. 😊
Response from Bohemian Mama· Oct 10, 2021
Thank you so much for your kind words!
Kimberly M.
Posted
Ordered it over a week ago. Hasn't shipped yet
Response from Bohemian Mama· Oct 10, 2021
Looks like this item ships directly from the vendor and we can't always control their ship times, but you can always reach us via e-mail if you needed us to check on the status and reach out to the vendor . Hope you loved your item.
The L.
Posted
It's frustrating that I have to give a star at all. I contacted them about a defective toy in which they said in the most condescending way that they were not liable for shipping and that they sent it in perfect condition. Turns out a lot of other people have had the same problem. I feel like it's not very ethical to be shipping out items knowing that they are damaged/customers are receiving defective products. Don't even get me started on their shipping time.
Elizabeth P.
Posted
Believe the other reviewers and DO NOT support this shop! It's not worth your time, money or patience. I ordered a gift online pre-sale late November, I was informed it would be a late December delivery. No problem, it was a gift for a Feb. birthday. Late December I got an email saying it would be early January delivery, again no problem as long as it comes for a Feb. birthday. Fast forward to February, zero contact from the shop. I reach out looking for information and I'm told that they're expecting a shipment leaving France at the end of the week. OK, still fine. The gift is not going to make it in time, I scramble for a small substitute gift. It's a pandemic, I'm still understanding the situation. My daughter is disappointed, this was all she'd asked for. Two weeks after the last email contact I reach out and ask for more support and communication, because it's been pretty lackluster, I only get responses after I send requests.. sometimes a response only comes after 2 emails.. and now the Birthday has passed and I kindly let them know. What I get back is a super rude email, no apology just blame spreading elsewhere.. including me telling me it was never a late December order (too bad I have all the emails saved and can prove what I was told). THEN "customer service" realizes they've been wrong all along and under the impression I was waiting for a different item, and the item I bought "pre sale" was sold out? What? This item was never coming. I was refunded, and I found another shop to support. Fun twist, I happen to be FROM South Jersey, right around the corner from this shop. So I'll be making sure to share my experience with my very large family and friend network.
Audrey S.
Posted
I purchased bedding from this company (I ordered the 'junior' size but it can no longer be found) after asking what was included and requesting more detail as there is hardly any on the item description. Once receiving the item, I found out that it is ONLY a duvet cover (although the photos show sheets and I was told that the blanket was somewhat thick). An insert would be needed to be purchased in order to use this on a bed and have any warmth as the material is extremely thin and rough (not soft and comfortable like you would expect for the price). The junior size was barely big enough to even cover my son's crib mattress. The company refuses to offer refunds, even with the incorrect item description and photos. I would definitely take my business elsewhere. *Adding after reading MANY other reviews that we all seem to have the same underlying issue; customer service is TERRIBLE and they are extremely condescending. If you are not capable of being polite to customers when issues arise (which they will), then you should not have opened a business.
Molly B.
Posted
Ordered a baby doll pictured with clothes. The baby doll came for my daughter's Christmas present naked. When I wrote customer service they said it is in the description that the clothes are separate. It is in small font and other doll pictures are naked which led me (and others providing reviews) to say it is incredibly misleading. Instead of having a customer first they condescendingly said it is in the description (who reads 2 paragraphs of description when you have a picture).
