boAtReviews of boat-lifestyle.com

I bought 333 ANC earphones from one of their retailers in Pune. Apparently, that invoice did not have specs that Boat wishes to see. ( How am I suppose to know that ?) . Admittedly my device is out of warranty, but I am suspecting that Boat have planned obsolescence in built in their products. So it stops working a few months after the warranty expires. Please note. I have not mis used or mishandled the device. How does one approach consumer court to redress this issue and teach Boat a lesson ?

I received empty box of boat supreme earbuds in spite of contacting customer care immediately multiple times, raising multiple complaints they say they cannot do anything about it as it's not their fault I had ordered from boat website I even asked the shiprocket delivery boy immediately he said you should contact the company This is really very disappointing Boat are not giving me exchange or refund either Their investigation took more than 10 days I waited for it as they made sure they will work on it at the end they just mailed we can do nothing, does this make any sense recieving empty product and then they say we can do both Now I will make sure my friends and family members do not order anything from boat seeing their after service it's really very disappointing, I trusted boat but not again in life, will never buy from them

Bed product

I had purchased a bost rockers 425 headset from this company. Bad for me to trust the company without checking here. For the product, i received a broken one. And i have requested for information multiple times but got no response from the company. There is some AI picking your call, but it wont answer properly. Always says it has network issues. I'm continuously mailing but got no response

My overall experience with Boat’s service has been extremely disappointing and frustrating.My product is boat eardopes loop bought on 26-01-2025. The actual issue with my device was disbalanced audio (started just after 4-5 months of usage), where the left earpiece had low sound. Instead of addressing this genuine problem, the service team carried out a so-called physical verification and pointed to a tiny scratch on the right earpiece (which was working perfectly fine) as an excuse to reject my warranty claim. When I tried to explain multiple times that the problem was with the left earpiece, my concerns were completely ignored. The customer care agents simply repeated “claim rejected” and refused to acknowledge the actual issue. Their behavior made it very clear that they were not interested in solving problems but only in finding excuses to deny warranty support. On top of that, the entire support process is a nightmare — the AI call never connects to a real person, website chat and WhatsApp chat are useless, and email support doesn’t actually listen to the customer. The whole system feels like it is designed to frustrate rather than help. Boat advertises 1–2 years of warranty, but in reality, it is just a hollow promise. What’s the point of warranty if genuine issues are ignored and claims are rejected on irrelevant grounds? I used to admire Boat, but after this experience, the brand only reminds me of cheap quality products, misleading warranty promises, and the worst customer service. Beware of this boat scam and consider other brands product Instead of boat.

0 start isn't an option that's why one star given. My product was withink Warrenty and had it serviced once before , second time same issue persisted so I claimed warrenty , apparently my warrenty claim was denied because the serial number printed on the product might have been faded away. I don't understand how poor quality ink and printing is my responsibility.. shit product shit service.

Complaint Against BOAT – Boat Party Pal 125 I purchased a Boat Party Pal 125 on 13th June 2025, and to my disappointment, by 27th August 2025 the product completely stopped working. I raised a complaint immediately, and the product was dispatched to BOAT customer service for repair/replacement. Now, instead of providing me with the same model or an upgraded version, the company is asking me to settle for a lower version since they do not have the original model in stock. This is absolutely unacceptable and shows a lack of responsibility towards customers who trust BOAT products. This experience has been extremely frustrating and disappointing. I expected reliability, but what I got was poor product quality and worse customer service. Honestly, I will never purchase anything from BOAT again. If BOAT’s Co-Founder, Aman Gupta, can invest so much in other startups and give endless advice on TV shows, he should first ensure his own company delivers quality products and responsible service to its customers. BOAT needs to seriously relook at how they handle after-sales service and customer trust. Very bad experience.

Worst service. Worst customer support and annoying staff.