BlueLotsReviews of bluelots.com

Response from BlueLots· Jun 16, 2021

Hi, please note that this is not us! We do not list mystery boxes on BlueLots. You purchased from a scam site https://www.bluelots.com.cn/ that is pretending to be us. We are getting multiple 1 star reviews because of this and are trying to get the site taken down. Notice the ".cn" domain at the end. Please consider removing your review as this is damaging our reputation. Thank you.

Response from BlueLots· Jun 16, 2021

Hi, please note that this is not us! We do not list mystery boxes on BlueLots. You purchased from a scam site https://www.bluelots.com.cn/ that is pretending to be us. We are getting multiple 1 star reviews because of this and are trying to get the site taken down. Notice the ".cn" domain at the end. Please consider removing your review as this is damaging our reputation. Thank you.

Response from BlueLots· May 16, 2020

Hi Mia, I'm so sorry for your experience with us. Unfortunately, we've dealt with a number of instances of fraud recently and so do a verification process on some orders from new buyers. We absolutely are not suggesting your purchase was fraudulent, but our support team was simply following our fraud prevention process in requesting identity verification. We have received feedback that customers don't feel comfortable sending that information via email, though, and so are working on an integrated process where identity can be verified directly through our website. I do see that your order was cancelled and you were issued a full refund, but please reach out again if you have any further concerns. Again, I'm very sorry this gave you a bad impression of us, but please remember we are just trying to fight an onslaught of fraudulent purchases. These fraudsters are often very sophisticated and so it can be very hard to tell which orders are legitimate or not, which is the reason for the ID verification process. I hope you'll consider giving us another chance. Someone from our support team will be reaching out shortly to offer you a promo code in case you are interested. We appreciate your honest feedback and hope you much success in your business! -The Bluelots Team

Response from BlueLots· Jan 24, 2020

Hi John, Thanks for taking the time to provide this feedback. I'm glad to hear that everything arrived in new condition as expected. With regards to the exaggerated MSRP -- if you feel that there was any intentional misrepresentation by the seller, please contact our support staff and let us know. We'd be more than happy to assist. Often times, the original MSRP will be significantly higher than the actual resale value of any item, especially one being sold within a secondary/liquidation marketplace. The MSRP is just that -- An originally suggested retail price from the manufacturer. So these values are typically not absolute, and more so used as a reference. Hopefully that info will help with future purchases on Source! Again, if you have any doubts at all or if you'd like to open a dispute with the marketplace seller, our support team is always here to help. - Sean K