Average
353 reviews
BloomsyBoxHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BloomsyBox.com is a subscription service that sends its subscribers fresh flowers weekly, bi-weekly and monthly from fair-trade sustainable farms around the globe. We appeal to the discerning person that is excited to try new flower varieties and learn through discovery. That’s the concept of our subscription box. We also have a few major differences from the average floral supplier:1. No mixed bouquets with unnecessary extras - BloomsyBox only deals in "single-variety bunches," meaning no frills and all the thrills. 2. Our flowers are sourced direct from suppliers around the world, meaning no middle-man mark-up to increase the price3. BloomsyBox is Eco-friendly. Along with our flowers being sourced from Rainforest alliance partners, we also use an eco-friendly paper wrap and a beautiful bow. No plastic-wrapped bouquets. Our subscriptions start at $39.99 and are available in weekly, bi-weekly, and monthly options with free shipping nationwide.
BloomsyBox (bloomsybox.com) has 353 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
353 approved reviews, newest moderated first
Theresa C.
Posted
The first Month I ordered flowers for my mother I was really impressed with them so decided to continue for an additional month. The flowers this month have been super disappointing to say the least
Tom M.
Posted
B Beautiful flowers they arrived on time my wife love them
Sadie S.
Posted
Laurie helped me with a delivery that was very delayed and stuck in transit. She responded quickly and really helped! The flowers came and they were gorgeous!!
Sidney
Posted
Beautiful flowers delivered as asked and promised
Karen
Posted
My parents love every delivery they receive each month. Each has been fresh and unique. We will continue to give them this gift every year.
Eric R.
Posted
Way to much money for flowers that are usually medicore. I've gotten one pack that was worth it
Jo
Posted
I ordered what appeared to be a gorgeous peachy/pale pink floral arrangement for my mom’s birthday. She’s been given about a year on life expectancy and this may be her last birthday. I was trying to do all I could to make it as perfect as possible with all her favorite things. I normally order flowers online from Bouq’s but saw an add for BloomsyBox online and thought I would give them a try. I selected an arrangement in colors and flowers that I knew she would love. The tracking info was great and I received notifications about shipment and delivery. Unfortunately what actually arrived on her birthday looked nothing like what I ordered! So much so, that when I arrived at her home I had to ask her where the m flowers were that we had ordered her. I was shocked, saddened, and angry about what was delivered. The company had “run out” of the flowers we chose and instead of contacting me to ask for an alternative choice, BloomsyBox decided to send a replacement arrangement of their choosing. The alternative arrangement did use Roses and Gerber Daisy’s as was in our original order, however the entire bouquet was in deep fuchsia and bright red color palette with a few wisps in deep purple. It is something you would have sent to your valentine on Valentine’s Day and not something you would have sent to your mom! The flower arrangement was accompanied by a note saying sorry for the inconvenience and informing that they increased the size of the arrangement as an apology for the inconvenience caused. Unfortunately my mom and I both hated the flowers! Way too RED & BRIGHT. Increasing the # of blooms only added to the tackyness of the arrangement! If BloomsyBox had replaced the flowers with different flowers in a color palette similar to what we had ordered it would’ve been fine. Color is everything!!! I would have preferred no flowers at all over the arrangement that was sent. Had I been notified in advance I could’ve chosen another option or gone shopping and created a beautiful arrangement on my own & it would’ve been something my mom loved rather than the bright eyesore that was delivered. I’ve never ordered from BloomsyBox before and never will again! I will go back to Bouqs who are reliable and consistent with every order I have ever placed! I’ve reached out to BloomsyBox and requested a refund, time will tell what their response is to my complaint. I’ve given them 2 stars as the arrangement arrived on time and the flowers look healthy. If there is no resolution to my complaint then I will reduce my stars to 1. Be cautious if you choose to order from them… you may not receive anything like what you order.
Response from BloomsyBox· Jul 17, 2024
Dear Customer, First and foremost, I want to extend my sincerest apologies for your disappointing experience with our service, especially considering the significance of your mother’s birthday. We deeply regret that the arrangement did not meet your expectations and understand how crucial it was for everything to be perfect on such an important day. We strive to provide the highest quality service and products, and it's clear that we fell short in this instance. We intended to ensure timely delivery with an upgraded bouquet, but we understand that the colors and overall appearance did not align with what you had envisioned. Communication is critical, and we should have offered alternatives when the flowers you selected were unavailable. We appreciate your feedback and are taking it to heart. This incident highlights areas we need to improve, mainly how we handle substitutions and communicate with our customers. We want to make this right for you and ensure this does not happen again. Regarding your refund request, our customer service team is reviewing your case, and you will receive a response shortly. Your satisfaction is our top priority, and we hope to resolve this matter to your satisfaction. Again, we truly apologize for the inconvenience and distress this has caused you and your mother. Thank you for allowing us to address this issue and for your understanding and patience during this process. Best regards, Josh Martinez Customer Service
Suzanne H.
Posted
Received an Orchid plant. Title did not say it was miniature and for $100 all in. This was a huge disappointment.
Response from BloomsyBox· Jul 17, 2024
Dear Suzanne, Thank you for bringing this to our attention. I’m truly sorry to hear about your disappointment with the Orchid plant you received. It sounds like there was an error, and the wrong plant was shipped to you. We sincerely apologize for this oversight and understand your frustration, especially considering the amount you paid. To make things right, we would like to offer you a substitution with the correct Orchid plant or an alternative of your choice. Don't hesitate to contact our customer service team so we can arrange the replacement as soon as possible. Your satisfaction is essential to us, and we want to ensure you receive the beautiful plant you were expecting. Thank you for your understanding and for allowing us to correct this mistake. Best regards, Josh Martinez Customer Service Team
