BitPayReviews of bitpay.com

BitPay refuses to update my account email unless I give them ID or proof of payment, despite the fact that I've never verified my ID and never made a single payment on their platform. Under GDPR Article 16, I have the legal right to correct my personal data. BitPay is blatantly violating EU law, hiding behind made-up "security requirements" that don't apply. They're demanding information they have no right to, just to stall or block basic user control over your own account. Their support is useless, robotic, and dismissive. They don't care about European users or legal obligations. If you're in the EU: avoid BitPay like the plague. Hostile, non-compliant, and shady as hell. Reporting them to the Dutch Autoriteit Persoonsgegevens and EDPB next.

Review: As someone new to online payments, I trusted BitPay to handle a Litecoin (LTC) payment I made for a VPN subscription with Private Internet Access. Unfortunately, although the payment went through successfully, the invoice was marked as “underdue” — something I didn’t understand at first. Here are the details: • Invoice ID: VTaBUJcEc26jFLE29HGVuz • Transaction ID: af60ca90b51bb1e05942d56450e6a542e83bd729b4fb90f8cc7b25b13c45841a I never received the service, and I’ve had no refund from BitPay. I’ve contacted support multiple times, but so far there’s been no solution. As a first-time user, this experience has been very discouraging. I hope BitPay does better in assisting new users and resolving payment issues more quickly.

I made a full payment of $99.95 in DOGE through BitPay to subscribe to ExpressVPN. However, BitPay rejected my ID after payment, citing OFAC regulations, and now refuses to allow access or issue a refund, even though the invoice itself showed "Refund Available." To make it worse, I am from Iran and in a time of crisis and conflict in the region, I urgently needed access to this VPN service for safety and communication. I’ve already used BitPay in the past successfully with the same VPN provider, but this time I was left with no access and no recourse. Both BitPay and ExpressVPN keep pushing responsibility to each other, and neither is willing to activate the service or return my funds. This feels like theft disguised behind policy. Please be warned before using BitPay. They do not treat customer issues fairly and hide behind vague sanctions excuses.

The most failed and bad platform, and deception. I transferred ETH from Binance to this fraudulent platform, BITPAY. Despite completing everything correctly from Binance and the transfer process being completed by Binance, I did not receive anything on this platform, BITPAY, not even an email. I did the transaction again and the same thing happened. I lost my money. So my advice is to avoid this fraudulent platform

It is a scam they don't have anything. They don't know what they are doing. They are purely a scam company who is looking for people to get there money and also drain your wallet be aware

First, their service does not see the payment, although they initiated the transaction through Metamask, and then they require verification for a refund. Such nonsense, I don't recommend it to anyone!

Awful company creates issues then makes you verify to resolve them just so they can ignore and keep your money. Dont deal with this company

This company is a scam again. They require 150 dollars as a deposit fee. If you account will not be valided by their service (which will be 90% the case), they will just keep the 150 dollars and will never refund that fund. What is a dirty way to scam people and company. Don't trust them !