BitPayReviews of bitpay.com

I wish I’d have read reviews before purchasing via Bitpay. First time was simple and successful. My recent transaction the total opposite. My transaction was confirmed by Ramp and Bitpay are no longer responding to emails. They had promised to do a review within 36 hours and kept asking for ID they had already had. When you tell them this they start ignoring your emails. It is so frustrating I have lost money I cannot afford to lose. DO NOT USE BITPAY.

This is garbage. There are ZERO funding mechanisms that actually work. Too many of the crypto platform have been hit with financial losses to the point where their software is barely functional. Sad but stay away.

Wie die anderen Bewertungen habe ich versucht über bitpay bei Lieferando mit bitcoins zu zahlen. Die Transaktion wurde nachdem ich meine bitcoins versendet habe sofort abgebrochen. Die bitcoins sind jetzt erstmal Weg und die Transaktionskosten werde ich tragen müssen. Absolute Schande

DO NOT USE THIS SERVICE! ONCE YOU PUT YOUR MONEY IN YOU WILL NEVER BE ABLE TO GET IT OUT. LUCKILY I ONLY HAVE A FEW CRYPTO IN THERE BUT I CAN ONLY IMAGINE OTHER PEOPLE. BE WARNED DO NOT USE THIS SERVICE

Like everyone else said, there's no one in the company, its a scam.

I deposited $400 of Bitcoin and only had access to two different Bitcoin wallets with $300 to spend. I didn’t need an extra Bitcoin wallet nor did I create one. I only have access to one BTC wallet and can’t get to spend the rest of the $400.I do believe that they’re a scam and not legit

I opened bitpay business account and i deposit $5000 in it afternoon long verification process i tried to purchase bitcoin now have been trying to send out bitcoin for over three months now it's been showing my Bitpay account has recently been flagged because of unusual activity

BITPAY REFUSES TO REFUND STOLEN FUNDS. I received an email from Bitpay alerting me on the night of 4/20/23 that my acct had been compromised at another location in another state, and that if its not me, I should contact them. I did but they were closed. I sent a ticket that it wasn't me and I did not authorize the transaction for $2500! Earlier in the day, I had used my card and also contacted Bitpay about a failed transaction, where the Agent asked for my card number to verify my account. I called Bitpay the next morning and they said that they cannot issue a refund until the transaction goes through. It did on 4/21/23. I called again and they asked for my card number again and said that I should complete and submit a claim form, which I did and provided a detailed email regarding the same. However, they denied my claim that no error occurred. I disputed it. Case was reopened but denied a 2nd time today 5/03/23. The reason given is because the card was in my possession! The transaction that night was in another state I don't live! I don't know how it happened but I keep telling Bitpay that it wasn't me and they simply won't refund my funds. My card was frozen but again, someone tried to steal funds twice again in the same state earlier,, which was denied. The card is still in my possession but someone still had access to the account. A new card was ordered. I have contacted Bitpay to trace where the items that were purchased went and that could be the culprit but they keep saying that no error occurred. I also suggested that they can also inquire from the Store in question but they refuse to issue a refund. DO NOT USE BITPAY!! THEY ARE NOT ACCOUNTABLE!! Poor customer service. I requested to speak with a manager and was told that managers do not answer to phone calls, only phone agents do and they will relay my concern and escalate it. At this point if no solution is reached, I think I shall have to seek legal representation as I feel cheated and defeated. I need for this to be resolved and my funds returned.