Excellent
266 reviews
BimmerTech FZEHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium audio upgrades, retrofits, and technology solutions for BMW, MINI, and Tesla. BimmerTech specializes in OEM-style integrations designed to enhance sound quality and driving comfort while preserving the factory look of your vehicle.Our Alpha One audio systems deliver powerful, immersive sound engineered specifically for BMW and MINI models. We also offer wireless Apple CarPlay & Android Auto, cameras, coding, and multimedia upgrades, all seamlessly integrated with your vehicle’s original interior and iDrive system.Shop online or visit our Orlando showroom.
BimmerTech FZE (bimmer-tech.net) has 266 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
266 approved reviews, newest moderated first
Kevin H.
Posted
I just purchased a 2015 Mini with navigation. It was the original maps for 2015! I live in a new community that wasn’t even on the map. The maps from BimmerTech were exactly what I needed. They were very easy to install and now I can actually use my navigation system. Worth every penny. Looking forward to exploring other toys from BimmerTech for my Mini.
John A.
Posted
I recently ordered the Alpha One Amplifier for my BMW X4. CJ helped answer numerous questions and was extremely helpful. The order and shipment was very quick and the product was as promised. I had never installed an amplifier before, but CJ and Maciej helped me get through it quickly. I am very impressed with the amplifier upgrade sound quality, so much so that I have just ordered the Alpha One front speaker upgrade to pair with the new amplifier. My experience has been exceptional with BimmerTech based on the sound quality upgrades achieved and the high level of personal and technical customer support! I highly recommend BimmerTech as they are TOP notch!!!
Response from BimmerTech FZE· Jul 17, 2025
Hey John, Thank you for choosing our products! It’s awesome to hear that you enjoy both Alpha One Amplifier and now Alpha One Front Speaker upgrade! We truly appreciate your support and recommendation. Thanks again for choosing us! BimmerTech Team
Eli A.
Posted
Horrible customer service, buyer beware!
Response from BimmerTech FZE· Aug 28, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t fully meet your expectations due to the difficulty in finding a nearby installer. While we provide a list of recommended installers, the kit can also always be installed by the customer with guidance from our support team using the instructions we provide. From our perspective, this situation is outside of our control and is not related to the quality of the product or the service we provide. At BimmerTech, we strive to provide clear information and helpful guidance to all of our customers, and we are always working to make our service even better.
Fettes C.
Posted
They took 650 dollars for an apple upgrade then zero. Got the order confirmation and heard nothing. Waited a few days, heard nothing still. Got in touch with customer services chat function and they wouldn’t respond to any questions. Rude and unhelpful. I have not idea what they are selling, I think it might be just hacking in to your software and illegally cracking or something. It all seems just an overpriced scam. I have asked for my money back but I expect that will be a fight. Let’s see!!
Response from BimmerTech FZE· Jun 12, 2025
Hi, We're sorry to hear about your experience, but unfortunately, we were not able to locate any order under your name or any transaction matching the amount or product you mentioned. It's possible that your purchase was made from a different company with a similar name. If you believe this is a mistake and you did purchase from us, please contact us privately with your order confirmation or email address so we can assist you further.
bryan R.
Posted
Customer service non existent! My goods were held up in Paris and i had to contact FedEx, and open a ticket to investigate? I had to relay information back to Brimmertech and at no point did i receive any proactive updates from BrimmerTech. The goods were actually delayed due to incorrect paperwork from BrimmerTech. Lastly before i ordered Sales initially advised me that there would be no duty or customs fee's, and FedEx are now trying to charge me customs fee's. During the order/checkout process there is no information regarding possible customs fee's. I will never use them again.
Response from BimmerTech FZE· May 28, 2025
We appreciate your feedback, but would like to clarify a few important points. Your order was delivered successfully, and we were in direct communication with you regarding your questions. As explained during our correspondence, customs duties and import taxes are not included in our product prices and are the responsibility of the customer, as clearly stated in our Terms & Conditions. This is standard practice for international orders. Please also note that our Terms & Conditions must be accepted by checking a box during the checkout process before any payment can be completed. This ensures that all customers are aware of and agree to these conditions before placing an order. Our support case was handled and we did what we could to go through the process with you. We’re always here to assist, but claims about nonexistent service are simply not accurate.
Tami B.
Posted
The customer service is the best, if you have a question they are on it right away. We purchased the 2025 map update and it works perfectly. We are definitely looking at more updates with bimmer tech and highly recommend.
Response from BimmerTech FZE· Jun 17, 2025
Thank you so much for your kind words and recommendation! We’re glad you’re enjoying the update and look forward to helping you again.
Marycustomer
Posted
The service was exceptional. The chat line worked perfectly. The on line adviser was friendly and efficient. Only minutes after receiving the VIN for my BMW 650 I the order documentation was completed on line. Installation instructions were emailed separately the same day. The updated Navigation Chip, including instructions, arrived on the day advised and installation took less than five minutes. Thanks BimmerTech.
Response from BimmerTech FZE· May 29, 2025
Thanks so much for the kind words! We're thrilled to hear everything—from the chat support to the fast delivery and easy install—went smoothly. Enjoy the updated nav in your 650i, and thanks for choosing BimmerTech!
elydenyahoo.com
Posted
Great company! Great products! I love everything about my MMI Prime. I can’t say enough good things about the support either. Absolutely outstanding! I’ve used the phone in support, chat & email & was more than satisfied each time with the support I received. I will definitely do business with them again!
Response from BimmerTech FZE· Mar 13, 2025
Thank you for your kind words! We’re thrilled that you love your MMI Prime and had a great experience with our support team. Looking forward to assisting you again in the future!
