Big UnlockReviews of bigunlock.com

Fraud. One week and no unlock code yet.

I did not get my code and it has been 6 weeks and I am unable to get a refund

I purchased the unlock code. After 2 days they sent it to me but it didn't work. I tried emailing them several times only got 2 responses. 1, asked me my meid number and the other just asked what it said when I tried to go to the unlock code screen. It only says , do you want to unlock phone, I clicked yes and all it says was FAILED. Not even a sorry from them or any kind of response as what to do now. Asked for my money back and NO RESPONSES at all. HORRIBLE customer service

the website claims 1 days and 53 mins to unlock your phone. after 3 days, here is his reply: Sorry for the delay, the order will be ready today. after 14 days, after several emails inquiry, owner refunded money. Not even a sorry word, no any explanations. This website was from south America. Do not trust their service.

Terrible Service they took almost a month to tell me my device could not be unlock

DO NOT FALL FOR IT! Waste of time

Not impressed. They didn't give me any code, refunded my money, after me waiting four days for a code. Now I have to go elsewhere to someone who can actually do what they say they can. Definitely not as advertised. I guess they aren't total scam artists, but definitely cannot unlock any phone on any carrier as they say!

Having paid for an unlock code, which was received, it was not the 8 digit code my router was expecting. I did specific upfront the device. I tried to contact company by email, web chat and Messenger. Absolutely no contact, help or refund. Useless!