Average
531 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BiggerBooks is a premier online textbook vendor specializing in highly discounted books and textbooks.We offer savings of up to 91% over list prices by using our proprietary technology to scour prices across the web. BiggerBooks makes it easy to buy or rent your textbooks, so you can focus on what matters: studying.
BiggerBooks (biggerbooks.com) has 531 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
531 approved reviews, newest moderated first
Lillian
Posted
It took eight days to receive my book, which I thought was longer than other places I've ordered from. The book was in excellent condition.
Response from BiggerBooks· Mar 19, 2019
Hi Lillian, I'm sorry the delivery of your book took a little long than you expected. I have added $5 credit to your account to pay for faster shipping on your next order. -Beth
Ramona G.
Posted
Cant say much except havent received the book and yet i get pestered x2 to review it.
Response from BiggerBooks· Feb 25, 2019
Hey Ramona! I'm sorry to hear about this. A supervisor will be reaching out to you shortly in regards to this order. Thanks! Beth
Eugenia B.
Posted
Very reliable store, very fast service. Thanks!
Response from BiggerBooks· Feb 22, 2019
Thank you for choosing BiggerBooks! -Beth
Yi-jui H.
Posted
Good delivery and the book is good too. A well shopping experience!
Response from BiggerBooks· Feb 22, 2019
So glad you enjoyed your experience! -Beth
Shannon
Posted
Book came sooner than expected. Value for the product was great!
Response from BiggerBooks· Feb 15, 2019
That's great to hear, Shannon! Thanks for choosing BiggerBooks! -Beth
Frank E.
Posted
Ordered a book that never came, they blamed it on the mail carrier for I know they probably never shipped it out . I am a first time and last time customer I will never use them again!!!!!!
Response from BiggerBooks· Feb 8, 2019
Hey Frank! I'm sorry to hear about this. I see that you spoke with customer service via phone and a full refund has been issued. Please allow 3-5 business days to receive those funds back to the card on file. If you have further questions or concerns please contact our customer service department at 1-888-388-9909. Thank you, Beth
Charles B.
Posted
The book showed up as ordered in a timely fashion at a good price. Great!
Response from BiggerBooks· Feb 5, 2019
That's great, Charles! Thank you for choosing BiggerBooks! -Beth
Debbie M.
Posted
Books came in quickly and were in great shape~
Response from BiggerBooks· Feb 5, 2019
Awesome, Debbie! Have a great semester! -Beth
