BigCommerceReviews of bigcommerce.com

First website I’ve built and run. So far so good!

Bigcommerce's customer support is second to none. My only criticism has been their reliance on their expensive 3rd-party partner solutions instead of bringing features to the platform. Specifically, before I signed up, I asked about having categories only use media mail. I was told it was coming. Four years later and it still isn't possible. Instead, I have been told to pay one of their partners another $80 a month for this simple feature. Beyond that, it seems like any new features that have been added over the years really have nothing to do with the kind of online business we have.

Takes some time to learn it all, but worth it. The chat support is especially good. I have no regrets at all, and since moving to Big Commerce from our old site, our sales have doubled. No joke. Doubled.

An all round excellent e-commerce platform. We've used Opencart, Magento, Magento 2 and Shopify but settled on BigCommerce for their ease of use, great features and excellent support team. One of the best business decisions we have ever made.

BC is easy to use and offers good tech support 24 hours!

Been billing me for months without having access to my site. No replies when I try to cancel the service.

The individual that helped me was friendly and extremely helpful.

We have been using BigCommerce for over 2 years now, and they have some of the best customer service and support out there. Anytime we have had any kind of platform problem their techs quickly jumped on the problem and had it solved for us in less than 24 hours in most cases. It is a good stable platform in the USA, which is also a big plus for us. I would highly recommend BigCommerce to anyone who is considering a business in e-commerce.