BiganydealsReviews of biganydeals.com

They replaced defective item.

The promptness of the response is great.

Very good and fast servce.

I have ordered several customs form biganydeals, unfortunately, my photo wasn't attached to my order. I received an email the following the order and a link to send my photo. It was a simple and easy to do.. The following day I received another email stating my photo had been received. Thank you for the promptness in handling my error. Will also get customs from them as the product is well priced and of good quality.

I sent an email as soon as the order was placed and noticed they were sending me two of the same item in a group of items. I immediately sent them a reply that the one item was for two different snowmen. I was asked to send a picture and I did. I heard from them promptly that they would change it to the two different snowmen I originally wanted. I was very pleased with their timeliness in getting back to me and handling my situation as promptly as they did.

I have requested replacement drills 3 times for this particular drill. and have not received any communication back. I received order #BAD00149903 and have really enjoyed working on the Stained Glass Hummingbird below. The item number is XD119. The only problem with completing this is that there is only 7 of the #11 - E which is the deep pink beads inside each of the flower petals. As you can see it needs a lot more than 7 piece. Can you please send me another package of the #11-E with the correct amount so I can finish this diamond painting? I sent this email on Nov. 29 and have not heard anything back from Big Any Deals. Are you able to send me more of petal beads needed to complete this diamond art? This is the third request for replacement of diamond art beads. The photo below is one from your site. I would like to complete this diamond art but as you can see there are more than 7 of the 11-E beads needed to complete the diamond art. 11-E is the bead that goes in the center of each petal of the flowers. Can you please send me the beads or at least have the courtesy to answer my request for the beads? I know that the emails are going through as they are not coming back to me as undeliverable.

Ils ont pris le temps de m'écrire pour m'expliquer qu'il y avait un problème avec ma commande. Ils m'ont donné des options pour que je sois pleinement satisfaite. Merci.

I ordered drill pens they came today with no instructions so I have no idea how to use them. As of right now they are useless to me.