Melissa
Posted
Cute Suit & Growing Brand
Quick shipment, very responsive customer service & quality product!!
Poor
232 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to BetterTan, where innovation meets style, and the sun becomes your ally in achieving the perfect tan. Since our inception in 2022, we've been redefining the swimwear experience with our cutting-edge tan-through technology.
BetterTan Swim (bettertanswim.com) has 232 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
232 approved reviews, newest moderated first
Melissa
Posted
Quick shipment, very responsive customer service & quality product!!
Claire E.
Posted
When ordering my swimsuit from BetterTan, I accidentally put in the wrong address for it to be shipped to. While being worried I wouldn’t get a refund/re-order, BetterTan expressed to me their concern and got back to me with a solution. I think BetterTan is a trust worthy company and the fact that they care this much speaks volumes.
Antonina
Posted
Unfortunately NOT working. Positive reviews must be paid as this is not working for tanning through. Very expensive mistake for me.
Kimmy
Posted
My recent interaction with Better Tan's customer service team left a lasting impression. Despite an initial hiccup with a swimsuit purchase, their response was prompt and empathetic. They swiftly addressed my concerns with a focus on resolving the issue and ensuring my satisfaction. Their dedication to customer happiness is evident in their proactive approach and genuine concern for feedback. In summary, Better Tan's commitment to exceptional service and customer satisfaction speaks volumes. I highly recommend them to anyone seeking quality products and outstanding support. Thank you, Better Tan, for your remarkable care.
Jill
Posted
Good customer service. A bit see through but nice style.
cas
Posted
Great concept and sexy silhouettes. It is a bit see-thru so I’m not keeping it. I had to follow up a couple times with customer service but they responded in a positive way.
Morgan F.
Posted
The concept is great, but the top was waaaaayyyy too small and the return policy is not ideal, however customer service was able to fix my issues.
John C.
Posted
Absolutely terrible don’t waste your time and money. They offer no return option and they never reply back to you. They sent one misleading email after sending them 8 emails trying to get a refund. The swimsuits are all see through so you will never be able to wear them in public without showing everyone your goods. Terrible quality I minds well just be naked on the beach their bathing suit material is two see through materials sowed together. They don’t even have a phone number to call costumer service I will never use another company that doesn’t have a number to call. I wasted $200 on this crap if I could give the 0 stars I would.