Average
46 reviews
BetternetHonesty, pricing, process and quality scores appear once 5 customers have rated them.
About Us: Betternet’s ultra-fast, unlimited, and reliable VPN secures your anonymity and protects your identity while browsing, streaming, gaming, and accessing restricted online content.Protect your family and the life you are creating with the following features: Unlimited data Speed Reliability Dedicated servers 80+ virtual locations Connect up to 6 devices simultaneously Easy, one-step set-up30-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.
Betternet (betternet.co) has 46 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 19 reviews with 1 star · Clear filters
Stephen J.
Posted
Worst VPN I have ever used. What is the purpose of using the VPN when all your browsing is suddenly stopped or too slow? They should work on their software instead of working on cool marketing techniques. The customer service is not responsive and thanks to God that I only take a one month subscription. Please beware of buying this piece of garbage.
Phil B.
Posted
They don't even deserve 1 star, they make it really hard to cancel your subscription, I had to end up sending 10 messages(no exaggeration) to their support team in order to get it cancelled, they ignored my first 3 attempts which were all about 1 month apart so ive ended up wasting three months subscription on this !! Its a down right scam and avoid at all costs ! In the end I had to resort to spamming them to get them to respond. Absolutely shocking.
Richard
Posted
T&Cs on installation require that: "You consent to the collection, use and disclosure of your personally identifiable information in accordance with Betternet’s Privacy Policy" "If you choose to use the free Service, Betternet may deliver third-party advertisements (“Advertisements”) to you." This isn't really what VPN is about, nor do they mention the advertisements in their 'how do we make money' section.
