BetterMe RxReviews of bettermerx.com

Response from BetterMe Rx· Mar 19, 2026

Hi Jessica, Thank you so much for the kind words—we really appreciate you taking the time to share your experience. We’re glad to hear the process was smooth and that you received your medication quickly—that’s exactly what we strive for. If you ever need anything along the way, our team is always here to help. – BetterMe Rx Support

Response from BetterMe Rx· Mar 21, 2026

Hi Angelo, Thank you for the kind words—we really appreciate you taking the time to share your experience. Providing great customer service is a top priority for us, so it means a lot to hear that from you. If you ever need anything along the way, our team is always here to help. – BetterMe Rx Support

Response from BetterMe Rx· Mar 18, 2026

Hi Peter,  Thank you for your feedback, and we’re sorry for the confusion around your order. Our program is structured so that treatment plans are fulfilled in 3-month increments, as our pharmacies are only able to dispense medication in those intervals. This protocol also allows our medical team to monitor progress and make any necessary adjustments along the way instead of a one-size fits all solution. Additionally, based on your intake answers you were prescribed those dosages by one of our licensed physicians. While you may feel that dosage was low it was appropriate based on your personal situation. Regarding the billing question, you were indeed only billed for 3 months. However, there was an error in how the billing was communicated, which we understand caused frustration, and we sincerely apologize for that. However, we can confirm that, per your request, your order was fully canceled and no further charges were made. We appreciate you bringing this to our attention, as it helps us continue to improve both our communication and overall experience for our customers. – BetterMe Rx Support