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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Mar 27, 2021
Very professional
Very professional. Felt cared for. Very clean environment. Wonderful experience.
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Patient
Posted Mar 27, 2021
Service and promptness is excellent at…
Service and promptness is excellent at every visit we had. Thank You Staff
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H.J.G
Posted Mar 27, 2021
The staff was very pleasant
The staff was very pleasant. I went in for a Covid-19 test & was nervous that it was going to hurt. The young lady I had was very comforting & reassured me it was not going to hurt. She compared it to a tickle which humored me diverting my attention off the process. It Worked. Thank you 😊.
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Patient
Posted Mar 26, 2021
American health insurance.. THUMBS DOWN!
American health insurance is a complete rip off. Over $400 for an X-ray? THANKS FOR YOUR HELP.
Response from BetterMed Urgent Care· May 4, 2021
Thank you for your review. We are sorry that you did not have a positive experience with us. If you have any questions regarding your billing, please send an email to Tina Lester, Director of Billing at [email protected].
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Patient
Posted Mar 26, 2021
Service was fast
Service was fast all employees were friendly and caring.
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Patient
Posted Mar 26, 2021
Very efficient
Very efficient, quickly in and out and very friendly staff!
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Patient
Posted Mar 26, 2021
Great service and ease of check in!
Great service and ease of check in!
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Patient
Posted Mar 26, 2021
COVID test
Got tested for COVID. It was quick and easy to reserve a spot. They were timely, nice, clean, and fast.
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