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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Apr 9, 2021
Great staff!
Great staff!! I was in and out!!!
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H C.
Posted Apr 9, 2021
Super efficient process for Covid test.
Super efficient process for Covid test.
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Patient
Posted Apr 9, 2021
Visit
Provider and other staff members were quick and kind. Will be back!
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Patient
Posted Apr 9, 2021
The PA was so kind and funny
The PA was so kind and funny! He provided great care!
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Patient
Posted Apr 9, 2021
I visited this location to take a rapid…
I visited this location to take a rapid Covid test and seek professional advice. Instead, I encountered a doctor who was unprofessional n her attitude and outright judgmental. She went as far as to question my ethics.
Response from BetterMed Urgent Care· Apr 16, 2021
Hi There, We are so sorry that you had a negative experience with us. Thank you for taking time to leave us a review and bringing this experience to our attention. We take feedback like this seriously and will be sharing it with the site manager.
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Laura L.
Posted Apr 9, 2021
Excellent services each time we have…
Excellent services each time we have gone for both of my sons' COVID tests due to contact tracing.
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Patient
Posted Apr 9, 2021
There facility is clean and the people…
There facility is clean and the people are courteous. But they are just going to take your money and tell you you have to go to the ER.
Response from BetterMed Urgent Care· Apr 16, 2021
Hi There, We are sorry that you did not have a fully positive experience with us. We do have policies around certain medical conditions where we will advise an Emergency Room visit for patient safety reasons. If you have any questions regarding this policy, please send us an email at [email protected]
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Patient
Posted Apr 9, 2021
Very professional!
Very professional!
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