Great
4,547 reviews
BetterMed Urgent CareHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient
Posted
I was prescribed medicine i should not take. Then i was called within 1 5 min to alert me to not buy the medicine as it would cause reaction with the medicines i generally take. I consider this as a serious neglect on their part.
Barbara
Posted
after a few hours and exrays was told by PA he was not trained to fix the fractured ulnar and radius so off to ER for another few hours My daughter had called before we went and asked if they did exrays At that time they said yes and should have said they couldn't fix fracture if there was one
Patient
Posted
Very friendly and knowledgeable staff made my visit more comfortable
Patient
Posted
Always professional, informative, friendly and thorough! Would highly recommend as the one and only stop for urgent care!
A P.
Posted
Mixed feelings. There was only one other person in the lobby when I got there. Of course they had no problem quickly taking my insurance info and co-pay, but it was over 20 mins before I was taken to a back room. After that I waited at least another FORTY MINUTES before someone finally saw me. The PA who saw me was nice and apologetic, and I got the impression he was the only person there seeing patients (apparently the other 4 or 5 rooms had people waiting too). He also was aware of the situation and I think working as fast as he could. I think this is probably the management's fault for understaffing, not his. The prescription he gave me was logical given the symptoms. Overall except for the incredibly long wait I have no real complaints, but when you're in pain or extreme discomfort that one complaint is a big one. This is my first visit to a Better Med, but I suggest taking the "urgent" out of the name.
Judy G.
Posted
I have been there three times and been treated great all three times. I would recommend better med to everyone
Clyde C.
Posted
No long waits, great care and polite staff!
Lisa
Posted
I was seen right away. Staff was pleasant and helpful. I will definitely use them again when needed.
