Patient R.
Posted
Good and fast
Good and fast

Great
4,547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient R.
Posted
Good and fast
Happy Mom of 4.
Posted
From the time we checked in we were greeted with kindness and professionalism. The staff was very knowledgeable about what viruses were going around at the time and treated my children’s illnesses seriously. We have referred many there since that day in February and will go back if we need to be seen again.
Deborah Coleman P.
Posted
Friendly, professional and willing to do such a job that would jeopardize their families When I first heard about better meds and virus test, I immediately shared it with the majority of VCU, because they were told there were no such thing etc. Negative stuff. My experience and my spouse change our lives together
Mary
Posted
Have used BetterMed several times. Service and providers are excellent. Not a long wait unless there is a high incidence of virus outbreak.
André
Posted
I would have given them 5 stars , however I sent 2 e-mails regarding questions on billing and have received no response in 2 months and counting. My initial experience with BetterMed was exceptional , the follow up ...just the opposite.
Response from BetterMed Urgent Care· Jun 5, 2020
Hi Andre, I am sorry that you haven't been contacted. Would you mind emailing [email protected] with your contact information and date of visit and we will have the billing department reach out.
Patient
Posted
These people were extremely kind and thoughtful during such a scary time. They answered every question I had and explained the process from being to end!!! This was the Regancy location, these people are AWESOME!!;;
Patient
Posted
Waited 2 hours to be seen just to be misdiagnosed.
Response from BetterMed Urgent Care· Jun 30, 2020
I am sorry that you did not have a positive experience with us. We will share your feedback with the management team. If you would like to tell us more about your visit, please send us an email at [email protected].
Patient
Posted
Convenient and quick