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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4Great

Reviews4,547 About Contact

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Rated Honest: 2026

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Posted Jul 1, 2020
Service was safe
Service was safe, fast
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Karl Reed Schweickert, J.
Posted Jun 26, 2020
Except it took 6 days to get my…
Except it took 6 days to get my results, and I had to call after the other two people went with and my wife Got there results. One got there results one Wed. Morning. My wife got her results around 3:00 on Wednesday pm. I finally got my results, after calling in and pegging for my results at 4:30 pm. We all took our test Friday morning at 10:00 am.
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Brian M.
Posted Jun 26, 2020
Didn't have a Covid test
Didn't have a Covid test. Charged me $500. Insurance wouldn't pay them.
Response from BetterMed Urgent Care· Jun 30, 2020
Hi Brian, I am sorry that you did not have a positive experience with us. Please e-mail Tina Lester, Director of Billing, at [email protected] or call (804) 377-9111. She will gladly discuss your billing issue with you.
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Patient
Posted Jun 26, 2020
Covid testing
Fast and professional. As a healthcare worker myself, I appreciated the care and concern the nursing staff took during my visit
Report
Patient
Posted Jun 25, 2020
Great experience
Great experience, very professional and no delays
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Leticia
Posted Jun 25, 2020
Excelente
Excelente they took care of me with great professionalism I felt good, thanks to our heroes who are you God bless you
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Patient
Posted Jun 25, 2020
Awesome experience,felt like I was…
Awesome experience,felt like I was listened to and treated well
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Patient Michelle B.
Posted Jun 25, 2020
Wonderfully efficient providers and…
Wonderfully efficient providers and caring staff!
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